OjcommerceReviews of ojcommerce.com

Worst customer service ever! I ordered 10 desks to set up an office and after they lead me to believe the desks would arrive, after futile attempts at communication, after 3 weeks I finally got to speak to someone. I was told the desks are not available and on back order. Would have been great if they actually told me this weeks ago instead of leading me to believe they were going to send the product. Very unreliable and unprofessional! Now I am opening an office without desks tomorrow. Also, I found out after this debacle that they have a 91% negative rating on the Better Business Bureau. Buyer Beware!

Apparently they are a third party seller on Walmart.com. They charge a 30% restock fee for returns and you are responsible for shipping back to them. The dresser I purchased weighs so much I would be paying them in the end to take it back. Terrible customer service. Refused to wave restock fee.

Customer service is a misnomer here. The representative was rude and provided no solution to the issue of OJ Commerce's error in shipping an item that had been cancelled while status showed that the order had not been processed. They would only accept a return if I paid return shipping and they deducted a 30% re-stocking fee from the price refund. The re-stocking fee "policy" was disclosed ONLY upon a request to return the item. I don't understand why Amazon continues to allow this company to sell through their market.

The office chair I ordered is awesome!!! Very comfortable with head rest. I love it!!!

Product arrived quickly and in great condition.

Bought from this seller on amazon. They have NO customer service & totally ridiculous restocking fee & buy pays to return!! When all said and done with the return process you are left with $0!!!

I recently ordered a TV stand from them and as I was putting it together I realized what a piece of junk this was then I cam to the main shelf and it had a large crack all the way through it. At this point I decided that I no longer wanted this product. I took it all apart and repackaged it exactly how I received it. I requested a return authorization at least 12X and each time I received a form letter stating they don't accept returns and that they would send out replacement parts. I told them I was unsatisfied with this product and all I kept getting was a form letter stating to tell them the parts that need to be replaced. One letter stated that there was a 30% restocking fee and I had to pay to ship it back. BEWARE as they have no customer service!!!!

I wasnt able to pick 0 for a star that would be much better suited for this company! NO customer service & totally ridiculous restocking fee & i got slammed through Walmart.com