OjcommerceReviews of ojcommerce.com

I ordered, desk was received, and not 1 issue with it. I'm actually going to buy again from this company. Everything was great!

There are so many great, credible and appreciative sellers out there where customer is truly respected. I have received damaged products and the worst, most rude and unprofessional customer service. Please think twice before placing any order with OJ Commerce. The worst experience ever. They don't deserve even a one star.

We ordered a desk online from Walmart on January 3, and OJ Commerce was the "partner" who would be fulfilling the order. First of all, they said the delivery window was between January 19 and January 25, which is ridiculous, but ok. By January 23, the order status on their website still said "processing" and not "shipped," which was alarming, so I emailed them to see what was going on. When they emailed me back the next day, they said I wasn't going to be getting the desk, and did I want to wait until late February for it? Um, no. I asked for my money back. They sent me an email saying they would do that. Then this morning, they sent me an email saying they were not going to do that. If I wanted my money, I could get it from Walmart. Luckily, Walmart did refund my money, but had I read all of these reviews about this company prior to ordering the desk from them, I would have never done it. Walmart is doing themselves no favors by partnering with scam artists. If I could give zero stars, I would.

I ordered the Corner Rustic Shelf unit through Amazon. No problems at all with shipping or delivery. The item was extremely well packed and protected. Although a bit smaller than expected (the internet photos are not exactly real life), but I actually Love this. It's nice wood, well made, and the most important - I Love This Piece in My Office:) Might buy another one for a different space.

I ordered 4 blinds from this company through Amazon on January 2, 2017. They only sent me 3 blinds. I contacted them immediately, even sending a photo of the shipping box that would only hold 3 blinds and asked for the remainder of my order to be shipped. It is now 2 weeks later, and they are still giving me the run-around! They asked me to provide an "image" of my missing blind!!! What?!? They just keep sending the same email saying, "we are sorry, but there are several steps to resolving this matter." There sure wasn't several steps in taking my money! I can't believe Amazon lets this crooked company sell on their website!!! Buyer beware!

Need to improve your shipping and delivery time, weather should not be an issue in this day and time

Worst experience ever. You don't even stick with your own rules of returns. I have been waiting for this item since 12/19 finally on 12/27 (after your mess up) the item was shipped. Than by your request it was returned to you on 01/09. I was told items would be returned (by your request) in 2 business days. I was told and e-mail was send on 01/05 and 01/06 which is 1 business (24 hours). I contacted you on 01/09 (within 48 hours, 2nd business day) and was told (in the AM) that the items was being returned to you, per your request. You did not provide the allotted time frame for me to contact you. Out of my $422.00 order, I received $170.00 refund because I am paying for shipping and re-stocking on an item I did not return. Your manager "John" (who refused to give his last name) told me there is no one else to speak regarding this. I guess John has the final word, because he was done with our phone conversation and terminated it. I want my full refund because I did not request a cancellation or return and contacted you with your 2 business day (48 hours) policy.

I ordered the Carrington Faux Slate Convertible Electric Fireplace for my daughter and it arrived promptly and in excellent condition. All of the pieces were beautifully laid out and the instructions were easy to follow. Wonderful service. We love it.