Ogawa World USAReviews of ogawaworldusa.com

Very thorough chat feature with a knowledgeable salesperson who answered my questions quickly and accurately. Got a good discount too.

Buying a massage chair that fits ones needs and functional capabilities is a challenge even for the most conscientious and thoroughly researching consumer. The www. ogawaworldusa.com team puts all this to “rest”. “Dedication to Quality And Service” are not just written words at Ogawa. Ogawas expert specialist assist and help in identifying how to get the best massage care with the features that will benefit your particular needs. Rick and Sarah in customer service are exceedingly patient, knowledgeable and informative. Through their investigative approach they assist in the wide selection of quality chairs making sure that I received the massage chair that was tailored to my specific needs that greatly improved my overall well-being.

Rick was very helpful in completing my order. Great phone personality!

Top notch company with responsive and exceptional customer service. Will recommend based on my experience so far

What a great customer service team! My initial call went to voice mail I was so surprised to get a call back from Rick. He was able to answer all my questions and helped me decide on an upgraded model at a fantastic sale price. His experience in customer care shined when he helped me understand the features of the chair in addition to a bit of confusion on the color name and description, which was not described accurately on the web site I was viewing. His knowledge on inventory and what and when chairs would be available was outstanding. Thank you all for your good work it’s a gift.

I had some purchase inquiry about Ogawa MasterDrive massage chair. I sent several emails to Sarah at Ogawa Support and response to my emails were prompt. At the time of placing the order, I ran into some issues and Rick via Online chat was able to answer all my questions. Looking forward to the delivery of the massage chair.

Excellent service! Left phone number and received call back within 1 minute! Answered all questions and very professional.

Rick was super helpful!!!