Ogawa World USAReviews of ogawaworldusa.com

Ethan was very helpful. He called and spoke about financing or any other questions that I may have had.

I trust that Ogawa makes a good product, professional like Ethan and Sara are just what the company needs to seal the deal! Ethan is knowledgeable, patience and helpful, all the needed qualities to help customers to finish their final decisions to invest in Ogawa. What else can I say!? Let’s hope my Master Drive DUO will arrive at my home efficiently and complete this perfect circle for us. Thank you!

I had many questions about replacing my current Panasonic S track chair. I was comparing SL tracks vs newest Flexible tracks and even had questions comparing different manufactures and models. I received a lot of solid information and good advise to finally make the purchase, albeit still with some buyers remorse... but an additional $200 coupon code made it a little easier.

Your representative was knowledgeable, helpful, and communicated very clearly.

Ethan was great and answered all of my questions. I did get a couple of emails after the purchase. One was asking if I wanted to make the purchase and another t offering a $200 incentive to buy. Even though I already had. I did ask for the $200 and you did issue a credit for $200, which was right.

I am very happy with my experience in talking with Ethan from Ogawa. I felt he was very informative and honest. He made me feel comfortable and safe in ordering my massage chairs. I have tried numerous massage chairs and feel the Ogawa Master Drive AI 2.0 was the absolute best chair for me. I will give updated reviews after I receive and use the chair for a while. I highly recommend ordering from Ogawa and especially from Ethan. He is a true asset to the company.

Ethan from Ogawa customer support was there to help every step of the way, from delivery to assembly! He always picked up on the first or second ring and responded to emails immediately.

We recently purchased a massage chair for our office. The customer service team was incredibly responsive and made the process seamless from start to finish. Sarah was especially helpful in answering all my questions and ensuring that everything went smoothly. Delivery and setup were hassle-free, and we truly appreciate the professionalism and efficiency of the team.