Ogawa World USAReviews of ogawaworldusa.com

I tried the Smart 3D massage chair at a store in Maryland. I spent a lot of time in an Inada chair and noticed the Smart 3D on my way out. After just a few minutes I was completely amazed by the massage and how fun it is to use with the Tablet. It seemed like worlds apart from the Inada. Everything was so easy to change and make perfect for what I wanted. I spoke with Rick who was very helpful, he easily answered all of my questions. He also called to check in to make sure my delivery went ok (we chose the threshold delivery) and gave me some pointers on getting started. I'd recommend Ogawa chairs and Rick at Ogawa to any of my friends and family.

I have been having regular massage and chiropractor appointments so I decided to stop at a local furniture store to check out their massage chairs. I tried a couple different models and learned about their features. I then did my research online and discovered the Ogawa Refresh chair. This chair was ranked 3rd in 2015 and it had all the features I was looking for. I did not have an opportunity to try out this chair so I was a little nervous about that but the friendly salesman was able to answer all my questions so I made the purchase right over the phone. It took about a week for the chair to arrive and I have to say that this experience has exceeded my expectations. The chair was delivered right to my living room and took very little time to assemble. I cancelled my massage and chiropractor appointments and plan to save money and enjoy this relaxing experience in my own home for many years to come. I love this chair!

I’m so happy with my foot massager. It seemed straightforward but I had a lot of questions. I called and spoke with someone who helped me get a better understanding of how to use it. This was helpful because I wasn’t sure how it worked. It turns out its a stronger foot massager and can take some time to get used to, but so far its been great. I’ve tried a few other foot massagers but they all felt a little cheap and weren’t very strong. Glad I chose this one, and appreciate all the help from Ogawa. Delivery was fast.

This was mu first time shopping with Ogawa. the customer service was very knowledgable and responded quickly to my emails and phone calls. I agree with the reviewer above, assembly on a massage chair is easier with two people but not crazy difficult. like other furniture it’s heavy. I think the delivery took a total of 7 days total, and I had to set up a time with the delivery company.

I’ve bought a few pieces of furniture online so I sort of knew what to expect (delivery, assembly, etc). Shipping was easy, we did the free method, and did the assembly ourselves. Assembly went quick with two of us. After it was set-up we had a ton of questions. Rick at Ogawa was very very helpful. He helped us learn more about the chair and help us figure out to use it correctly. Mainly how to manually control the Butt massage, and use the special UNIQ programs. We had a tried a few chairs before we bought this, but never got a chance to try the Active model. The supertrac was very attractive because of the butt, and leg massage. So happy with our chair and with Rick. Would recommend to a friend for sure.