Ogawa World USAReviews of ogawaworldusa.com

Customer Service was fantastic. It is a pretty large purchase for us and Rick was able to answer all of our questions and helped us find the right massage chair for our needs. Couldn't be happier!

Had an easy experience with Rick. Just awaiting the process to receive my chair. I'm excited!

Wonderful customer service. Rick and Jimmy are very helpful, taking their time to answer our questions and helping us choose the right chair for our need. They listen to our needs and make recommendation for models that are best fit. We've been shopping for massage chair for over 2 weeks and talked to many sales people, this team is the best team to work with. Very professional and knowledgeable.

Knowledgeable, clear, to the point. A Plus

The shopping experience with Ogawa World USA was great. This was our first time shopping for a massage chair, so I contacted Rick to see if I could test the chair, and he's very helpful in leading us to the best showroom in the area with about 12 massage chairs of all the best quality and nice brands. This really saved our shop-around time, and helped us to make a better decision. After some trials and comparisons, we still chose Ogawa Smart 3D because of its comfortableness, high quality, and advance technology.

Excellent buy. recommend not just buying the smart product but also directly from the company. It's a better deal and most importantly very satisfactory than from a distributor who just gives you deals after their cuts.

Just ordered Ogawa 3D Smartt chair today after extensive research. I found a deal on another site but wanted to buy it directly from Ogawa hence contacted them. I was lucky to get through to Rick who truly went out of his way to ensure I was taken care of. He answered all my outstanding questions and ensured I received the best deal possible. So far it has been an extremely positive experience. Can't wait to receive my chair.

Our experience with Rick at Ogawa World USA has been excellent. Very personable, always eager to reach out to us to answer all of our many questions and is very knowledgeable about the process of purchasing a line of the very best massage chairs on the market, the Ogawa Active Trac which is an SL type massage chair with the best reviews we have ever seen. Thank you Rick for making our purchase experience a great experience.....for less than a quarter of a car payment, we can have a massage anytime on one of the best chairs available on the market at "any" price!!