Jim
Excellent customers service provided by …
Excellent customers service provided by Rick! Thank you for such an easy purchasing experience.
At Ogawa, we know it’s all about our customers. As an international leader and manufacturer, we keep you in our hearts and mind when designing massage and exercise equipment. Our ultimate goal is to promote health and wellness through advanced products that are user friendly and reliable. We are dedicated to creating products that are innovative, safe, and effective. That’s the Ogawa Difference.
Ogawa World USA (ogawaworldusa.com) has 194 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Jim
Excellent customers service provided by Rick! Thank you for such an easy purchasing experience.
DakZekeDez
This is Dec 31st so they are closed for the holiday and I have yet to make my purchase it is only now a matter of formality. Rick worked with me past his scheduled hours and then again from home through email afterwards. He was most helpful in answering each and every question in helping me make an informed decision. I'm sure I ranked right up there with the most. I am looking forward to working with him again Jan 2nd when he returns to work in finalizing my purchase of the Active L utilizing Ogawa's 36 month interest free credit. That is amazing in itself and enables me to get the white glove delivery and the extended warranty. Truly an amazing company to employ such an awesome, patient, knowledgeable, caring rep. Merci Beaucoup, Rick
Jeff
Great buying experience. Really enjoyed working with Rick. Looking forward to getting the chair!
Terrie
The online chat was very helpful - We will probably never purchase another chair like this one again therefore he was very knowledgeable and helped guide us to the perfect fit.
Dennis
Best Costomer service and helpful specially Rick he awesome
Wilfred
I HAVE HAD OGAWA ACTIVE FOR FEW WEEKS, SO FAR, IT IS EXCELLENT. I HAVE NO RESERVATION RECOMMENDING THIS PRODUCT AS AN ADJUCT TO WELLNESS BEHAVIOR, AND ALTERNATIVE HEALTH CARE.
Lori
Matt was a great help !! Very friendly, I enjoyed chatting with him !! He went above and beyond to help me !! Thank you
Kate
Amazing experience! The team is very fast, accurate, and genuinely caring. I was able to test the chair, to pick the best one for me, all the process was fun and easy. The guys live and breath the chairs - it's like free doctor's visit. Fantastic knowledge of the product. It took me seconds to place the order. Rick replies to any question within a minute. Delightful and overall great -- would definitely recommend to my friends.