SeventiesGuy
CANADIANS BEWARE
CANADIANS BEWARE. I placed an order for some shirts on Sept 23, 2026. It did not ship until October 5. When it eventually arrived at my post office (OBS ships with DHL who then hand off to Canada Post) on October 19 there was a COD fee of $145. $113 of that was "duty" and the remainder was taxes and handling fees. I refused the package and hopefully will receive a refund when it eventually gets back to OBS. ProTip: only use this company to ship to a US address / PO Box.
Response from Official Band ShirtsOct 22, 2026
Hi, we're sorry to hear about your experience and understand how frustrating unexpected import fees can be. Canadian orders may be subject to duties, taxes, and handling fees assessed by customs and local carriers. These charges are outside our control and are outlined in our international shipping policy. We understand your decision to refuse delivery and encourage you to contact our customer service team so we can assist with the return and refund process. We appreciate your feedback and are sorry we couldn't provide a better experience. Jessica Official Band Shirts