oempartsonline.comReviews of oempartsonline.com

I've ordered a bunch of Mazda parts from here on 3 occasions. Shipping was quick enough, everything was in stock as it said and everything was genuine. Every time I look for a part it is cheapest here by far. About to order something now.

They are a dishonest establishment. I ordered several parts from them, two of which are sold a pairs. They opened the package and removed one of each before shipping it to me and then had the nerve to tell me they were sold as single units. The package clearly shows they are sold in pairs and their website has pictures showing two items when I purchases it. I would highly recommend you avoid this company.

USPS lost my package, but a quick phone call made it right. Good customer service. The 2nd time around, they shipped with UPS. Very friendly and helpful on the phone.

Ordered a tiny $6 part--plus $9 to ship. The order was routed to Boucher Hyundai in Milwaukee. Item dIdn't arrive. I emailed them at least 4 times asking what's up. Not one response. After 30 days. I got an email saying the order had timed out and they were cancelling. Not, I can order again, not they couldn't source the part, just cancelled. Mega sucks.

They claimed part was picked up by ups but of course it wasn’t, they then told me to order from a site on eBay which turned out to be them. They attempted to scam me twice and are still running the ad for a part they admitted they don’t have.

I ordered 2 small cabin air filters and 2 small plastic caps to cover windshield wiper nuts, standard shipping charges of $114.90 were not disclosed until after purchase on a product purchase amount of $129.74, almost doubling the cost of the parts. I have called their number 309-243-3940 numerous times; my phone calls have been forwarded directly to voicemail with no response from them. In addition, I have emailed them twice with no response either. I will have to dispute this with my credit card company as I have proof of requesting cancellation prior-to shipping, which is listed as policy on their website. Buyer beware in dealing with this company, total scam and no communication whatsoever. porsche.oempartsonline

My experience with OEM was great. I ordered an alternator, and through no fault of either party the shipment never arrived. There was a note from USPS that the alternator had "Fallen out" of the box which is odd, because the alternator was as big as the box itself. OEM agreed to ship a second alternator out at their expense, and this time used another carrier. The part arrived when they said it would, and we moved forward with the project.

I order the wrong part and hopping for return. Emails many times for possible refund. They reply in a week and refuse on return because I did not give them the VIN #.