oempartsonline.comReviews of oempartsonline.com

I ordered OEM Toyota Scion XB cabin air filters. They were NOT OEM airfilters!

I ordered six fuel injectors from mopar.oempartsonline.com and was charged for all six but only received four. I immediately contacted customer service to request a refund or a new shipment for the two missing injectors. Despite multiple emails and follow-ups, they disregarded my claim and have completely stopped communicating. This experience shows a serious lack of accountability and customer support. I paid for parts I never received, and the company has ignored my attempts to resolve the issue. Warning to other customers: If you choose to order from this site, be prepared for the risk of incomplete shipments and zero assistance when problems arise. I strongly recommend using a more reputable supplier that honors orders and provides real customer service.

Took two weeks to process and ship my order for Toyota parts. Said they were in stock. I sent them several emails. They didn't acknowledge or respond to any of them. They farm the orders out to dealers. What a waste of time. I took days off work so I could work on my truck. They sent me a review. They of course, didn't publish it. They list only 5 star reviews on their site. Slow shipping, hustle. Stay away.

I’m seeing a lot of nasty reviews, but I ordered my parts Wednesday 10/8/25, it’s Friday 10/10/25 and every part came in as described, not to mention I had two separate orders that came in together. I have no complaints, and would use them again.

DO NOT USE THIS COMPANY Tried ordering a solenoid through Honda.oempartsonline on Sep 15th. Selected expedited shipping with estimated deliver date of Sep 22. Sep 22 comes around and there is no part, no communications, no updates. Checked the website and my order just says "in-process". Found these other reviews stating the vendor does not ship the parts and wish I saw them sooner. Currently trying to cancel and request a refund. From now on I will order from Hondapartsnow.com

Well ordered about a month ago (Aug 11). It's September 8th, still nothing. A few weeks ago they said they don't have the parts and will have to order them in. Would they like me to do that? Uh... duh... If you don't have the parts in, 1. Don't say you have them in stock. 2. Order them in Day 1, not chill out with your thumb in your ass for 20 days, then stand up, brush the crumbs off yourself and look at the orders that came in the last month. Then ask the person if you want the parts? Dude.

I ordered the parts and they arrived ahead of time and where what they were supposed to be. Everything went great.

they never shipped my order