oempartsonline.comReviews of oempartsonline.com

Charged $25.00 for overnight shipping. Called the only contact number I received to ask about the part the next day. They hadn’t shipped and told me to contact oempartsonline for any refund but if you try that, oempartsonline send you straight back to the parts supplier who can’t help you. Go somewhere else if you need parts. These guys suck.

DO NOT PURCHASE! It looks like all parts are not returnable. Read return policy. MY part was unavailable for two months, in the U.S. I emailed them to cancel the part that they could not provide. The part arrived anyway and my cc was billed. Now customer service has ghosted me. They will NOT answer the phone or return calls.

Dit lijkt meer en meer op een fake bedrijf. Geen contact mogelijk. Mails worden niet beantwoord. Telefonisch zijn ze niet bereikbaar. Wanneer je toch na ettelijke pogingen iemand aan de lijn krijgt, mompelt die wat en zegt dat hij zal terugbellen. Wat uiteraard niet gebeurt. Voor meer dan 200euro stukken besteld en na meer dan een maand nog steeds geen enkele reactie. Gouden raad: blijf ver weg van dit soort bedrijven en lees eerst reviews op Trustpilot. Dit hadden we jammer genoeg niet gedaan.

CRAP! They sent the wrong part. Impossible to get customer support. When I sent it back, they keep their (hefty) shipping fee. Thank about that. They charge a big transaction fee, screw up, and don't make the customer whole. They won't even talk to him on the phone. Give your money to charity, not these thieves.

I placed two orders for genuine Land Rover OEM parts. I had already successfully used the exact same legitimate CMRA business address on a previous order, including full credit card verification. They blocked shipping due to their new policy. I immediately provided an updated notarized USPS PS Form 1583 confirming my legal authorization to receive shipments at this business address. Management reviewed the documents and still refused to approve the shipment. They canceled both orders and I wait refunds. This company uses generic hashed emails (@emails.revolutionparts.com), never sends proper invoices, and applies extremely heavy anti-fraud checks while offering very poor customer service. I wasted multiple days and several emails for absolutely nothing. Do not waste your time with them (or any other dealer on the RevolutionParts platform). Plenty of much more professional OEM suppliers exist.

I ordered a replacement lap and shoulder belt several weeks ago. Status still says "in process." Sent an email to customer service, no response. No way to speak to a live person. Would not order from them.

In July 2025 I ordered a dashboard. Was told it was cracked so canceled the order only to see they still charged me. Immediately called said it was canceled but they still shipped it. I refused delivery. I disputed charges through my bank. They gave the bank the run around. My auto parts online called me to drop the disputed then they will pay. Once dispute was denied they still have not refunded my money. Its Feb 2026 and still waiting for my money. Please do not buy from them.

Don't buy anything fom Honda.oem.partsomeline.com! You are basically making a gamble with the system and there isn't any live soul customer service to talk too. I had placed an order for my right window channel door run and they mistakenly sent the door seal instead for my 2012 honda cr-z. I had filled out request for return numerous times online but no reply.Good luck with that. My advised. Their policy is all sales are final. You need to place the order where you could physically talk to the paerson on the phone. My final word on this: "_Don't buy from this website"