Jason
Dishonest and unreliable
I purchased a sizeable order from them for two events. 3-15 business days was the advertised shipping range. During that range I reached out to customer service because the tracking showed no progress, and they told me that 10-20 shipping days was their average range. This was fundamentally different for my situation, because it meant, instead of a chance to have it for one event and definitely having it for the second, there was zero chance for the first and only a possibility for the second. It has now been 25 business days, both events have come and gone, I'm out $250 and they don't allow refunds or cancellation. The items still haven't arrived, more than a month later.




