Octopus Energy USWe understand that green energy is cheap energy. Better for you, better for the environment. We offer multiple low-cost plans depending on where you live and only offer 100% renewable energy.
Octopus Energy US (octopusenergy.com) has 262 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Kimberly
Saving money and still getting great service! My other energy provider was charging way too much, so this is also a huge relief!
Response from Octopus Energy USJun 2, 2026
That's exactly what we're here for — fair prices and service that actually delivers! Welcome to Octopus Energy, and we're so glad you're already feeling the difference on your bill. If you ever have questions or need support, we're just a message away! 🐙
KIMBERLY G.
The technician was really great
Response from Octopus Energy USJun 2, 2026
Thank you so much for the kind words! We're thrilled to hear your technician delivered a great experience — that's exactly the standard we hold ourselves to at Octopus Energy. If you ever need anything, we're always here! 🐙
customersuzetterichards
Good service
Response from Octopus Energy USJun 2, 2026
Thank you for the kind words! If you need anything in the future, we'll be here ready to assist! 🐙
JM S.
Always a delight dealing with Octopus! Thanks gang. :)
Response from Octopus Energy USMay 20, 2026
Thanks so much for the kind words! 🐙 We really appreciate you taking the time to share that feedback. Making things easy for our customers is what we're all about, and hearing that we delivered means everything to the team. If you ever need anything else, you know where to find us. Take care!
Kiki B.
Other than a minor issue with my activation not starting on the day I requested because they needed additional documentation and I didn’t receive an email, service and customer support has been excellent. I like the app and being able to see what my daily, weekly and monthly usage is at anytime. I highly recommend this company.
Response from Octopus Energy USMay 19, 2026
Thank you so much for this wonderful review — and for taking the time to share your honest experience with us! 🐙 We're really glad to hear that overall you've had an excellent experience with our service and support team. That said, we want to acknowledge the activation hiccup — a delayed start due to additional documentation is frustrating enough on its own, but not receiving a heads-up email made it worse, and that's on us. We're sorry for that gap in communication and are always working to make sure customers are kept in the loop every step of the way. Thanks for us! 🐙
BridgetteB
The Service is amazing
Ernesto M.
It truly has the best prices, and the energy is reliable.
Response from Octopus Energy USMay 14, 2026
Thank you so much for this! 🌟 Keeping our prices fair and our energy reliable is exactly what we're here for. We're thrilled that's been your experience — we're always here if you need us! ⚡
Eric
Clarissa was very helpful and was very fast and very nice!!!!
Response from Octopus Energy USMay 14, 2026
Thank you for the amazing feedback! 🌟 Clarissa will be so thrilled to hear this — she's a true star on our team. We're glad she could help you quickly and with a smile. We'll make sure she gets the recognition she deserves! ⚡
