Vincent B.
Perfection
Customer service

We understand that green energy is cheap energy. Better for you, better for the environment. We offer multiple low-cost plans depending on where you live and only offer 100% renewable energy.
Octopus Energy US (octopusenergy.com) has 262 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Vincent B.
Customer service
Anonymous
They truly have the best support in the business!
Ken
The process of switching electrical providers was made easy
KIMBERLY C.
I love octopus energy ‼️ even through hard times they are still there to help. thank you guys for everything my favorite company ❤️
Diana M.
Service is easy, great price and customer service is very friendly
Gary C.
All of the issues, and there were several, were corrected in a timely manner. They did the right thing every time. What more can you ask for, power and a company that stands behind it.
Rimon F.
Very good customer service transition went very well. No issues. Power supply is also great not too much fluctuation.
JC Pacheco -.
I am very pleae with your customer support. They are knowledgablea nd courteous. Furthermore, I just got my first bill and I am very pleased with the energy cost reduction!
Response from Octopus Energy USJun 2, 2026
That first bill moment is always the best — we love hearing it! 🎉 Our team works hard to make sure every interaction is as helpful and friendly as possible, so your kind words mean a lot to us at Octopus Energy. 🐙