Octopus Energy USReviews of octopusenergy.com

Jane Thornton, you were friendly and very helpful, answered all of my questions. Thank you for your help. I told the lady on the phone she deserved a five star.

This is the worst electric company ever. They charge you 75.00 every two weeks and then they tell you you're account is past due 32.95 I'm on auto pay. So I don't know how it was past due. I look at my bill today (March 8 2023) it's now 98.96. So I pay 100.00 on it. The page refresh it's now 196.97 wth Don't waste your time with this company.

Peyton was very helpfully is going through my bill with me when I had questions. And gave me tips on keeping my energy usage down to help lower my bill. I appreciate it! He was wonderful

Great customer service!

Eric was very patient with me considering that I'm not too good at the internet and he was a pleasant person to talk to..

Eric gave my wife and myself a great orientation and was very professional in answering and resolving our issues. Thank you Eric.

Good communication, fast responses and customer service availability

Called in for a letter a credit and the agent was so helpful, clear and quick and precise. Quick and to the point and knowledgeable- how we wish all customer service agents could be.