Octopus Energy USReviews of octopusenergy.com

Luis, with Octopus customer service, has been great. He has also been prompt and efficient when answering my questions. Octopus has been great about helping get my smart thermostat installed. I am looking forward to many years in partnership with Octopus.

She explained the problems, had patients to help ne make the right decision. She alsowas plesent and laughed at my joke. I could understand her.

The representative was very helpful and polite. My issue was resolved promptly. Thank you Molly M from Octopus.

Molly M was fantastic. Easy switch from current electric supplier to Octopus. Great rates following meter read.

Clarissa understood my LOC request and promptly helped with it immediately. This is excellent and I am very pleased.

So many other companies sound like telemarketers as soon as they answer the phone. This one doesn't! I love how you can hear genuine care in the voices of employees when you call with questions. Lizzeth was very sweet and helped with renewing my plan for the 3rd year today. The plans are easy to understand, the statements you see online (of how your bill is calculated) are simple, and overall I've never had any issues.

Clarissa was very helpful and solved a tricky situation where I have 2 meters/accounts. Very professional and friendly.

hoy empece nuevo contrato con octopus energy,estaba teniendo problema para conectar my termostato con octopus y así recibir el descuento,llame al servicio al cliente hable con Luis y me ayudo a solucionar el problema,Luis es muy amable y profesional,para mi ha sido un buen comienzo y haberme cambiado con octopus energy.