OctoparseReviews of octoparse.com

I am very happy with this software, I have been using this software for a couple of years with the professional version and it is not very expensive but it works really well. We have used it in several studies and researches and it is easy to use without knowing programming nor coding. Moreover, when you have a doubt, there is an assistant in the support service that answers quickly.

Top Service and friendly Team !! Kann es nur weiter empfehlen top Service schnelle Antworten !

Really good software and very friendly customer service, I recommend

I love the service, its fast and and very useful. Also the customer support is great and when i got stuck they helped me resolve the issues i was facing.

User-friendly, no-code tool for web scraping. I was able to accomplish what I was trying to do (scraping Google play store for mental health apps). I used a free trial in order to use some of the paid features, and was able to successfully unsubscribe before being charged. I also found the customer service satisfactory.

Octoparse is very user friendly and has ready-made templates to use which saves a lot of time. The customer service team is very responsive and helps fix any bugs the templates may have usually within 24 hours. Octoparse also provides customization and support for any scraping projects you may have for additional fee. Overall, i really like using Octoparse as it makes my scraping tasks easy and fast. You need to choose an appropriate template (cloud or desktop) to adjust the speed according to your needs. I didnt have any issues with refunds or special discounts for long term subscriptions when i asked for it. Their customer service team is flexible and helpful.

Ho iniziato a usare Octoparse per un progetto che purtroppo non è partito come previsto. Nonostante abbia poi smesso di utilizzarlo, posso dire che è una piattaforma davvero potente e intuitiva per il web scraping, anche per chi non ha competenze di programmazione. L'interfaccia è chiara, il sistema di automazione funziona molto bene, e ci sono tantissime risorse utili per imparare a usarlo al meglio. In particolare, voglio sottolineare la grande disponibilità del team commerciale nel gestire la mia richiesta di disdetta: sono stati molto comprensivi, gentili e professionali. È raro trovare un’assistenza clienti così attenta, soprattutto in un contesto di abbonamento già attivo. Consiglio vivamente di provarlo: il prodotto è valido e il supporto è eccellente.

BEWARE! Dear Friends, Avoid this company at all cost. i wanted to extract data to see what products sell most. In the end, I didn't get any data, I was trying to cancel the free trial before it will expire. I got a surprise -the charge of the US $299 on my bank account. I contacted my bank to dispute this unauthorized charge with the bank and 10 days later I received the letter from Wells Fargo that charge was correct and authorized. Now, I am turning this incident to California General Attorney. I called to Octoparse but there no life agent but only prerecorded messenger in Chinese language. Octoparse charged me monthly fee after I cancelled the Free Trial.