Shelly
I placed an order on the 8th still…
I placed an order on the 8th still don't have it no tracking info and nobody ever gets back to my emails. I have sent 3 or 4 emails now and nothing and no number to call. This is very poor customer service

Ocean & Co is dedicated to selling products that promote a plastic free, sustainable lifestyle. Every purchase helps support marine conservation efforts around the world!
Ocean & Company (oceanandcompany.com) has 552 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Shelly
I placed an order on the 8th still don't have it no tracking info and nobody ever gets back to my emails. I have sent 3 or 4 emails now and nothing and no number to call. This is very poor customer service
Francine C.
I placed an order several weeks ago for Christmas gifts and as of 20 Dec I still don’t have the merchandise. I sent an email and received an answer that the gifts would be delivered but as I said above, I still don’t have anything and have no idea when or if I will receive the items before Christmas or at all.
Response from Ocean & CompanyDec 21, 2020
Hi there! It looks like your order that you placed 2 weeks ago was shipped out on 12/9/2020. We have no control over the shipping process. Postal carriers are experiencing high volumes of packages and are working hard to get your order to you as soon as possible.
countrygrl
Shopping the site is user friendly. I have purchased bracelets, which are well made & I love that some money goes to a good cause. I have purchased for both myself & my daughter. It has become my favorite summer piece to wear.
Response from Ocean & CompanyDec 21, 2020
Thanks so much for leaving this review!
Sonya F.
I have not been blessed enough to purchase any of your beautiful items yet. I hope to be able to someday. You have beautiful things
Response from Ocean & CompanyFeb 18, 2021
Sonya, that is completely okay! We appreciate your support.
Clare
Site is very user friendly and the information is easy to understand and products seem very affordable. The company does great work with supporting the planet.
Response from Ocean & CompanyFeb 18, 2021
Thank you Clare for this review. We appreciate your support!
Reta Y.
the products are amazing! the website is very accessible and easy to manage. they actually support their cause
Response from Ocean & CompanyFeb 18, 2021
Thank you Reta for this awesome review!
Nancy W.
The bracelets I bought are so pretty and the kids were so excited to get them. They love tracking the turtles! The order came on time and in perfect condition!
Response from Ocean & CompanyFeb 18, 2021
Thanks Nancy for this great review! We appreciate your support.
Shannon
Amazing company and I’m proud of the work you do to save turtles and other marine life. Thank you for allowing me to be a part of it all.
Response from Ocean & CompanyFeb 18, 2021
Thanks so much for this awesome review!