Ocean & CompanyReviews of oceanandcompany.com

I do not recommend ever buying from this company. I really wanted to support ocean conservation and am very upset. I ordered way back in November and when I realized it was taking a long time even just to have it shipped out, They were Christmas gifts for my nieces, I reached out to the company and was assured it would be here for Christmas.... fast forward to Christmas and it still didn't arrive. They waited until after Christmas to issue me the refund, and because of COVID and tight circumstances, I couldn't buy my nieces presents that weren't a scam and would come in the mail, until after I received the refund. After Christmas. Making me feel like the worst aunt in the world. This is not how you create a good customer value.

As most people, we had ordered 5 bracelets and 2 sets of earrings for Christmas gifts on November 24th. Parcel tracking info was a waste of time and then were told they would refund on January 9th, 30 days after they sent. Was completely ignored on this but thankfully finally received our items on January 12th so I've messaged to let them know. 6 days later they thanked me for my patience...not amused. We received through email the turtle tracking info the day after we ordered but obviously we're left with also the printing costs to print them for our daughter and her friends instead of them being sent too. We won't order again but more so due to lack of customer service than anything else.

Would give 0 stars if I could. Ordered 3 bracelets and an anklet in mid November and here we are 2 months later and no sign of them (they were to be Christmas presents). I’ve emailed the company twice with no response. They have no phone number to contact. DO NOT BUY FROM THIS COMPANY. There are plenty of reputable companies with good causes to purchase from. This is NOT one of those

Received the bracelets but no instructions on how to track them. Purchased as gifts. Emailed Co and no response.

Received the bracelets quickly but there is no way to track the turtles---would not recommend this company

We purchased an XL towel. The construction of the product is exactly what I had hoped for. Additionally, I feel good about my purchase knowing that I have contributed to a good cause! #savethefishies!

The bracelets are cute! I was a little annoyed when they emailed me twice and then texted me - all asking for a review - when they hadn't even sent my order yet. But I think if they would calm down with that and not send so many emails trying to sell more stuff (unless you like to be reminded to buy more jewelry every other day), then Ocean & Co. is a good company that sells nice things for a great cause.

I placed an order on Nov 4th 2020. Have not recieved any updates since and the "track my order" thing says "order is ready" on Dec 3rd and then nothing. Two emails and a dm have been completely ignored. And sometime in the last day my antivirus has decided to block the whole website.