Ocean & CompanyOcean & Co is dedicated to selling products that promote a plastic free, sustainable lifestyle. Every purchase helps support marine conservation efforts around the world!
Ocean & Company (oceanandcompany.com) has 552 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Becky
I ordered the package of bracelets and only got 4 of them and only 2 cards.
Response from Ocean & CompanyMay 5, 2021
We would love to make this right. Make sure to send an email over to us at [email protected]
Donna G.
Giving the bracelets as gifts. I know they will be enjoyed
Terry T.
I love these bracelets. My one granddaughter is in to saving the turtles. They will each get one in their Easter baskets. Plus the turtles we are tracking are JT which is their dads initials. And my turtle is Mr.T which can either be my husband or my son. Pretty sure they will enjoy them.
adriane V.
I ordered 5 bracelets and only received 4. Emailed the company 4 times with NORESPONSE!! Did not get any tracking info for turtles!!! No phone number to call either!!! Very disappointed!!!
Response from Ocean & CompanyMay 5, 2021
We apologize for the mixup that we had. I do see that we were able to send you the missing bracelet. Thank you for your patience!
Brendan
The items I ordered are exactly what I needed. Delivery was bit late but maybe it was due to the current Covid pandemic.
Response from Ocean & CompanyMay 5, 2021
We appreciate your patience! Thank you so much for this review.
HazelNut
I ordered four bracelets about a month before Christmas hoping they would arrive in time. They didn’t arrive for Christmas despite being the first present I bought this year. It is over two months later and they are still not here. I have emailed customer service three times! The first time I got a link to a tracking website that was useless and didn’t work. The next two times I have had no reply at all. They were rather expensive, which is understandable as the money goes to help the turtles but I am very disappointed - DO NOT BUY FROM HERE. I am beginning to wonder if my items will ever arrive. I can’t comment on the quality or anything as I have no idea. Waste of money.
Response from Ocean & CompanyFeb 18, 2021
Hi there! We are currently caught up with all of our customer service emails. If we didn't respond, it may be because we didn't receive it. Please send another one to our email - [email protected] so that we can send you a replacement order or issue you a refund. Whichever you prefer. Thank you.
Kathy P.
Checking company in February 2020 as I would like to make a purchase. Despite the claims they make, their Trustpilot reviews in January 2020 reviews are nearly all bad - do not be deceived!!
Response from Ocean & CompanyFeb 18, 2021
Hi there! Have you made a purchase with us? We'd like to know why you left a 1 star review. Please email us at [email protected]
Venue G.
I ordered 4 bracelets (2 white, 1 black, 1 turquoise), and got them in the mail in 7 days. The bracelets fit my adult women's wrist. The colors are just as pictured and they stretch to put on. They look high quality. They come in a little pouch. The card they come with has the turtle tracking code on it. My friends loved them. Thank you and I love what your organization does. I saw the taped off areas on the beach that protected the turtle's eggs when visiting Florida and the volunteers that come every day to track them.
Response from Ocean & CompanyFeb 18, 2021
Thank you for this awesome review! We truly appreciate your support. Maybe one day you will be able to see the eggs hatch. It is truly amazing.
