OCBuyBackReviews of ocbuyback.com

4.8264 reviews
Computers & Phones
1203 W. Imperial Hwy, Ste 103, Brea, California

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OCBuyBack

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About OCBuyBack

OCBuyBack is a national cell phone buyback company and distributor of high end gently used electronics. We strive to provide our customers an easy way to buy and sell quality devices. We work hard on making sure all of our customers are satisfied with their purchase.

OCBuyBack (ocbuyback.com) has 264 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: ocbuyback.com
Website: ocbuyback.com
Category: Computers & Phones
Location: Brea, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 61% of reviews.
Latest: Most recent review: August 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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OCBuyBack reviews

264 approved reviews, newest moderated first

Marco
Jun 4, 2019
Good service
Good service
Response from OCBuyBackJun 4, 2019
Thank you for your business!
regianne H.
May 30, 2019
They are a quick and reliable business
They are a quick and reliable business. I sold an iPad within 10 days: from first message requesting a quote to receiving the check in the mail. And it would have been quicker if I had posted the iPad earlier, but it took me a few days to do it. They responded every message I sent within minutes and I received a good offer for the equipment too. I highly recommend OCBuyBack.
Response from OCBuyBackMay 30, 2019
Thank you for your feedback Regianne, we really appreciate it.
Charles
May 29, 2019
Fast Processed and easy!!
Fast Processed and easy!!
Response from OCBuyBackMay 29, 2019
Thank you for your business Charles!
Charles
May 29, 2019
Pulled a 'bait and switch' on purchase…
Pulled a 'bait and switch' on purchase of a used iPhone. Offered one price, then sent a note on '...battery life lower than expected', and offered 40% less.
Response from OCBuyBackMay 29, 2019
Hello Charles, We are sorry you feel we pulled a bait and switch. Looking back at your order, it looks like we sent a re-quoted price due to a poor battery on the iPhone 5s. The iPhone battery health was at 59%. This would require us to change the battery before we can resell the device to someone else. When an iPhone comes in with a diminished battery we have to adjust the price by $20-$30 depending on the device. You accepted the re-quote, which was $20 lower than the original quote. You also had the option to have the device sent back to you at our cost if you were not satisfied with the price. If you have any questions please feel free to reach out to us. -Henry at OCBuyBack
Daniel
May 29, 2019
Great all the way
Great all the way
Response from OCBuyBackMay 29, 2019
Thank you Daniel
Kelly
May 29, 2019
OCBuyback gave me the highest payout…
OCBuyback gave me the highest payout for my iPhone 7 over other sites. The process was quick and easy, plus with the PayPal option I had the money in my account within a few days of mailing the phone in. Will definitely use them again!
Response from OCBuyBackMay 29, 2019
Thank you Kelly for sharing your experience. We thank you for your business.
Donnette
May 28, 2019
Really quick turnaround time
Really quick turnaround time, fair prices. Will definitely do business with them again!
Response from OCBuyBackMay 28, 2019
Thank you Donnette for you business. We appreciate you leaving feedback.
Vicki
May 28, 2019
Customer Service amazing
Customer Service amazing! I had a few questions about my transaction so I emailed them. I heard back within 30 minutes and the representative was very friendly and prompt with responses. The process was super easy and i received a check within 2 weeks.
Response from OCBuyBackMay 28, 2019
Thank you Vicki for your review. We appreciate the feedback and business. We are glad you had a great experience.

OCBuyBackReviews of ocbuyback.com

About OCBuyBack

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OCBuyBackReviews of ocbuyback.com

OCBuyBack reviews

Good service

They are a quick and reliable business

Fast Processed and easy!!

Pulled a 'bait and switch' on purchase…

Great all the way

OCBuyback gave me the highest payout…

Really quick turnaround time

Customer Service amazing

About OCBuyBack

About these reviews

More in Computers & Phones, California

CallTools.com

Quality Macs

The Computer Savior

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OCBuyBack reviews

Good service

They are a quick and reliable business

Fast Processed and easy!!

Pulled a 'bait and switch' on purchase…

Great all the way

OCBuyback gave me the highest payout…

Really quick turnaround time

Customer Service amazing