OCBuyBackReviews of ocbuyback.com

Response from OCBuyBackApr 30, 2020

Hi Danie, Thank you for your feedback. I have searched your order and am all caught up. You sold a Pixel 2 and selected "like new" condition. The device had scratches on the screen which would be considered "good condition". Unfortunately we cannot pay like new prices for the devices that have signs of wear. You also sold an iPhone 6s and selected "Good condition". This device had some issues with it that caused the requote. The first issue was that the touch ID (fingerprint sensor) was not functional. The second issue was that the device had white LCD spots visible on a white screen. Unfortunately, good condition devices must be fully functional and this device was not. We gave you the option to have the devices returned back to you at our cost. Instead you accepted the requotes. If you have any questions or concerns about your order please reach out to us at [email protected].

Response from OCBuyBackApr 30, 2020

Hi Michael, Thank you for your feedback. I have looked up your order and am all caught up. The device you sold was an iPhone XR and selected "Like new" condition. The device had visible scratches on the front screen and the rear glass. These signs of wear are considered to be "good condition" Unfortunately we cannot pay like new prices for devices that have signs of wear. We gave you the option to to have the device returned back to you at our cost. You accepted the requote. If you have any questions or concerns about your order please reach out to us at [email protected].

Response from OCBuyBackFeb 26, 2020

Robert, I'm sorry to hear this. Unfortunately, when a device is iCloud locked it is only good for parts. When the re-quote was sent out to you, we did give the option to have the device returned at no cost. We hope this does not deter you from giving us anther chance next time.