Top One InternationalReviews of nywatchstore.com

The shipping was right on time. Then please I spoke with super polite respectful and helpful. I will continue doing business with them. And I highly recommend you to do business with them as well.

The watch company went above and beyond to help insure I ordered the proper band for my watch! James was very helpful!

James, one of the customer services representatives, explained to me all of my options and alternatives, regarding a recent purchase I had made. He was insightful and explained all of my options in detail. Overall, interacting with James was a pleaseant experience.

I actually came upon NY Watch Store/Top One International web site while looking for a replacement steel watch band for Casio Digital watch. I saw the replacement ban that I needed but as I continued to look at the available products I found a newer model Casio Watch same style with 3-simple buttons and water resistant which are both features that are important to me. The new watch model A158WA-1 was so affordable at $24.95 + 5.00 Shipping. I decided to forget the replacement steel watch band and just purchase the new watch. When the order was processed @ NYW my shipping and billing information ended up in the wrong places. I received a email and text message from them the day after I placed the order and they were so happy to correct and confirm information before mailing the watch. Technology can be challenging but it makes everything feel right with the watch purchase when someone takes the time to call/text and email to make sure the order goes out correctly. I appreciate your time and effort to me as your customer. I will look forward to doing business with you again. Thank You so much, Diane Smith Medway Ma

I ordered my sons birthday present on line and discovered afterwards that I had ordered the item incorrectly. I called and explained my issue. James made sure everything was taken care of the correct item has shipped. This is the best company, Thank you

James has excellent & satisfactory customer services . He understand so well & guide me much to what I need buying my watch wrist band. Thank you James.

Excellent customer service provided

James was great