Ethan T.
Customer Service was exceptional
James made it easy and had exceptional customer service and made sure the band would fit the watch It was going to be attached to. Will definitely be shopping with this company again.
Welcome to our web site. We offer a wide range of name brand wrist watch collections. These name brand watches include designer, fashion, luxury, and sport watches. Men's and women's styles are available on watch brands such as Casio, Bulova, Citizen, Fossil, Freestyle, G-shock, Kenneth Cole, Lacoste, Luminox, Puma, Rip Curl, Skagen, Timex, Swiss Wenger and many other name brands of watches
Top One International (nywatchstore.com) has 350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Ethan T.
James made it easy and had exceptional customer service and made sure the band would fit the watch It was going to be attached to. Will definitely be shopping with this company again.
Lilli R.
I was unsure what size (width) band I actually needed but James was patient and persistent and while purchasing a 14mm band, he included both 14mm and 15 mm pins. Sure enough, he was correct! I love the bracelet band as it is easy to get on and off and doesn't have expansion units that will break. Also, I purchased an inexpensive tool set they offer which made putting on and fitting the band very easy. THANK YOU!!
charles P.
Had a payment issue and James handled it in under a minute and shipped my item that day. Professional and highly efficient. Recommended
Raoul
Top notch customer service. James is the best ! Buy with confidence from these folks !
Joseph C.
I initially ordered a watch that had a 2-3 week wait, which at the time of ordering was typical. I ended up finding a local place to purchase the watch so I asked that my order be cancelled and I received quick support and quick refund. While on the site I found ANOTHER watch and it was in stock so I ordered that one and it arrived super quick. James was super supportive in the refund process and I’m following up on the second purchase. Will be ordering additional items in the future as pricing and selection are on point and service is solid. Thanks for everything.
Elliot D.
I purchased a 30 dollar product and paid for 40 dollar shipping. James called to confirm this wasn’t a mistake. I told him no, that’s what I paid for and thanked him for reaching out.
Michael F.
Contacted they what's app and called, hit l got a called back with the correction I needed for my order and all in timely matter.
RP
The Customer Service rep returned a question I had on my order and resolved it immediately. Very pleased with my transaction @ nywatchstore thus far.