NYAYAMReviews of nyayam.org

I'm changing my review because I was emailed the key and it helped me be recognized as a member. I hope things work out because out of all the apps I've used this one is the cleanest. It's easy to download documents. If there were a little better memory it would have 5 stars. I gave two stars because this could be a marvelous tool for a person dealing with court and needing help. It is smart and provides document downloads with ease. I loved it until the problems overtook any help I was getting. First of all I was still discussing the one case that should have been allowed per week. When you leave the site and go back everything is gone. In order to remind AI what the case was about I had to paste the form back in. That worked but then was counted against me and I was offered a paid subscription. I responded that it was the same case and that cleared things up. Until the next time and I decided to just pay the $20 per month membership. I still get kicked out and it said I reached my limit for the week. I have only discussed 2 total cases and one is supposed to be free per week. Plus I actually paid so I do not know what all is included but I'm not even getting what should be free. I tried getting support. I emailed and did not get a reply. Then i tried using the recovery for my account and it asked for the code I was given when I signed up. I never received any code. The disappearing information is very frustrating but this makes it horrible. Ive wasted a lot of time and I'm going to get my money back if it can't be honored that I have an account. What I'd really love is to use the membership.

It just hasn’t been user friendly for this 77 year old male; including not being able to make copies of provided interactions. I would like to terminate our relationship and cancel any and all payments with Nyayam after my initial $20.00 one month agreement has been exhausted.

Terrible customer service! I paid for a premium plan and it has never worked immediately after paying it would pop up and say I entered my maximum I must pay for an upgrade however at that point I had not entered anything. I reached out to customer service and waited 3 days for a response and it said nothing about my issue. The response literally asked my what the issue is I was having and I had explained it in detail in my initial email when contacting customer service. So never have been able to use the app and lost my money that I had paid for premium service. I would not recommend.

Great Tool Everyone Should Have This!

I would give 0 stars if I could. It's almost impossible to cancel your subscription. You cannot cancel from nyayam.org and have to email them, however, they will not get back to you to do so. I am now forced to go to my bank to put a stop payment to avoid future charges. Not only am I paying for a service I can't cancel, the site keeps telling me that I need to upgrade to access the features I'm already unwillingly paying for.

Great experience

Paid twice for premium

I have enjoyed the NYAYAM process it’s been user friendly and helpful