United National Moving servicesReviews of nwmoving.com

SCAMMED BY AMERISAFE BEWARE ….. RECORDE SALES REP DID NOT MENTION ONCE THEY ARE BROKERS NOT MOVERS . OUR STUFF IS BEING HEKD HOSTAGE PLEASE BEWARE OF THIS AND SAVE YOURSELF

An Absolute Nightmare with AmeriSafe Moving Company I cannot express how infuriated and disgusted I am with the appalling service provided by AmeriSafe Moving Company during our move from Georgia to California. What was supposed to be a straightforward relocation turned into a relentless ordeal that drained us financially, emotionally, and physically. Deceptive Pricing and Hidden Fees Initially, we were quoted $2,500 for our move—a figure that seemed suspiciously low compared to an $18,000 quote from another company. We should have trusted our instincts. After updating our inventory list, the price inexplicably jumped to $5,000. While we anticipated some increase, we were blindsided when the foreman arrived and declared the actual cost would be $9,000. This astronomical hike came without warning, forcing us to scramble for funds we didn't have. It's clear AmeriSafe engages in bait-and-switch tactics, luring customers with low estimates before inflating costs when it's too late to back out. Unprofessional and Unreliable Movers Without any prior notice, we discovered that AmeriSafe had outsourced our move to a brokered company—a fact never disclosed to us. The movers arrived with a truck too small to hold our belongings, delaying our departure and causing me to reschedule with my new employer. Their lack of preparedness was not just inconvenient; it was utterly unprofessional. Abysmal Customer Service and Communication After waiting four agonizing weeks, we received a vague call promising delivery in "3-6 days." The movers eventually showed up unannounced on the seventh day with a massive semi-truck, blocking our residential street and attracting the attention of the police. Common sense dictates that a semi-truck isn't suitable for most neighborhoods, but apparently, AmeriSafe lacks both foresight and logistical competence. To add insult to injury, we were ambushed with an additional $1,200 fee for a shuttle service since the semi-truck couldn't access our home. This outrageous charge was never mentioned beforehand. When we reached out for clarification, both AmeriSafe and the brokered company dismissed our concerns and were shockingly rude. The dispatcher even had the audacity to yell at my wife, who was alone with our three-month-old baby, causing her immense stress and emotional distress. Damaged Belongings and Incomplete Service Upon finally receiving our items, we were appalled to find our boxes crushed, mishandled, and carelessly dumped throughout our home. Fragile items were not respected despite clear labeling, one of our safes was damaged beyond use, and the movers even knocked over our TV in front of us. To top it all off, despite disassembling our bed during pickup, the movers refused to reassemble it, leaving my pregnant wife with scoliosis to sleep uncomfortably after weeks without a proper bed. A Warning to Potential Customers AmeriSafe Moving Company operates with a blatant disregard for customer satisfaction, honesty, and professionalism. Their practices are deceitful, their communication is appalling, and their service is nothing short of disgraceful. We were left $10,500 poorer, emotionally exhausted, and feeling utterly violated by this entire experience. Final Thoughts It's unacceptable for a company to treat its customers with such contempt. We demand immediate action to rectify these issues, including a formal apology and appropriate compensation for the undue stress, additional costs, and damages incurred. AmeriSafe Moving Company needs to reevaluate its business practices immediately. Byron and Hayley Wade We hope this review serves as a stark warning to anyone considering using AmeriSafe Moving Company. Don't make the same mistake we did—steer clear of this company at all costs.

Scam artists. Tried to upcharge $3000 upon arrival and arrived with 3 people in a rented truck. I'm certain they would have held our items hostage too. Kick rocks scammers.

AmeriSafe brokered my move from California to Florida. I thought everything had gone well until I finished unpacking and realized a large box of my kitchen items was missing. All my cutlery, all my knives, and all my mixing bowls were not delivered to my new address. There’s no excuse for this since all boxes were tagged with my information on them. There was no effort to contact me or to deliver my missing items. They also broke a handmade Amish rocking chair during the move.

Our moving adventure began in July 2024 with a telephone evaluation of our belongings which resulted in a quite reasonable rate quote. In hindsight, it was a deliberate effort to securing a contract. Two days before our scheduled pack out, we were confronted with a "reevaluation", and our quote literally doubled. I suppose we could have cancelled, but we were literally days before our scheduled move in August and all the other moving parts and schedules that that involved. We acquiesced and moved forward. The pack out/load out went pretty well; attentive, careful, professional. We learned after they finished that they were only responsible for delivery to a central warehouse in NJ. Delivery, however, was a completely different story. We at first were told our belongings were "in the area", and that they could easily be delivered on the date we requested. Confirming this a few days later, we were told that the delivering driver was now in Salt Lake City and he requested that we buy him an air ticket in order to get back. We refused. A day later he informed us that he was loading our belongings in Los Angeles and would deliver our items at 8-9pm. We moved to San Jose; Los Angeles is hardly "in the area". We insisted on our scheduled date and time (1 day later than agreed previously); he arrived with our goods in a rented U-Haul truck, with 2 helpers who admitted they had been hired locally that morning. Every single box that came off that truck had been crushed, mangled, torn, man-handled. Agreed upon services (unpacking the kitchen) were initially refused, ultimately reluctantly agreed to. We had some damage, but surprisingly little considering the condition of our boxes. AmeriSafe CS rep put all fault onto the subcontracted moving company (Cobra Van Lines), and after a couple of tense phone conversations admitted that what they (AmeriSafe) were able to find out from Cobra was remarkably sparse and incomplete. Then, all communications stopped. After paying what we did, we would have been far, far, better off contracting with a national, named, moving company. So should you.

This is a terrible company. They are simply a middleman who just try to give you a low quote and promise everything and then don't deliver on it and blame the customer for their own incompetence.. I booked a move for mid August in May. They didn't take a full iventory as they said I could just fill a whole truck, I questioned if he meant a big moving truck (semi) and they agreed. I had no exact address (out of state) at the time of booking so I called back in July as we discussed with the exact address. They tehn said we will either pick up on the Monday or Tuesday and tell me on Sunday. I said that was not what I booked and I need an actual date. The rep went immediately to aggressive mode and claimed that he had explained this at time of booking, despite him being a different person than the one I booked with. He was extremely rude and just threatened to hang up on me. The Friday before move they wanted an inventory to make sure it would fit on truck, I explained that they were sending a semi so my 3 room house will fit, they said they were only sending a 26 footer. This was too small by far. Again the rep was extremely angry and rude as I was saying this was not what I booked. I had to call several times on Sunday to find out when truck was coming with no answers. Finally the driver ( a completely different company) called at 6pm to say he would be there Tuesday. I explained the situation to him and his response was, "of course, always with this company". Ended up getting moved Tuesday with 2 trucks and they slapped on thousands more for 2nd truck. There is more detail to this but I had gone over inventory and everything else with them numerous times in May and they changed their story and denied knowledge of such things (allegedly the original rep no longer worked there). I have since learned that this is common occurence with Amerisafe and is there normal practice, under quote and add it on at the end with the threat (with no time to change) of not picking up/delivering. Absolute jokers, do not work with them.

Complete Fraud. Piggy backing reviews from similar named companies. Large racket.

Long story short...it was an awful experience. The laborers themselves were fine...they were just doing their job. But sales, customer service, dispatch, and the sub-contractors all along the way were terrible. To put it into a picture for you...after a horrible experience....2 strange non-professional movers showed up at my house in their own cars on the day my stuff was supposed to be delivered. When I asked who they were, they both replied that they had been hired off of CRAIGSLIST. I repeat over and over. Go to a long distance mover who will handle your stuff from start to finish without subcontracting. Save yourself the heartache and stress.