United National Moving servicesReviews of nwmoving.com

Amerisafe Moving Services and their carrier, S&DJ Moving, owes me a partial delivery of my belongings. The carrier has promised and failed to deliver 15 times now. Over 10k in damages, 25 business days past the first delivery date and half of our items are still missing. Amerisafe keeps ignoring us and pushing any complaints off. Most of the boxes we paid to pack are between 1/2 to 3/4 full, and most of the breakables we have were wrapped in paper towels or tablecloths. I have images to back up any claims.

Amerisafe Moving Services and their carrier, S&DJ Moving, owes me a partial delivery of my belongings. The carrier has promised and failed to deliver 15 times now. Over 10k in damages, 25 business days past the first delivery date and half of our items are still missing. Amerisafe keeps ignoring us and pushing any complaints off. Most of the boxes we paid to pack are between 1/2 to 3/4 full, and most of the breakables we have were wrapped in paper towels or tablecloths.

IF THEY HAD A ZERO, I would use that, BUYER BEWARE THESE PEOPLE ALONG WITH THE TRUCKING COMPANIES ARE SCAMMERS! THEY BOTH TAKE YOUR MONEY AND COME UP WITH AN EXCUSE TO ADD MONEY ON TO YOUR MOVE. WHEN IT ISTIME TO MOVE MY SUGGESTION IS GO STRAIGHT TO THETRUCKING COMPANY AND DON'T USE BROKERS AS A GO BETWEEN. I WILL NEVER USE OR RECOMMEND THIS COMPANY TO MY FRIENDS AND FAMILY!!!

I’m absolutely shocked by the reviews. This is the first time I’ve gone with a company that appears to have good reviews, but this was a complete nightmare for me. This company is dishonest based on what they quoted over the phone vs what I ended up paying for the move. Now I’m left feeling like a complete idiot for using these guys. Not to mention the broken and lost items that I will not ever see again. Please take my advice and pass on this company.

How your life can be ruined in no time - If you're considering using Amerisafe for your moving needs, do yourself a favor and look elsewhere. My recent experience with their service was nothing short of a complete disaster, and it's an absolute miracle that I didn’t end up on a reality TV show about moving horrors. Firstly, the so-called "professionals" arrived hours late, with no apology or explanation. When they finally showed up, they seemed to think that throwing my belongings haphazardly into their truck was acceptable. Spoiler alert: it's not. The damage inflicted upon my property was both extensive and inexplicable. Furniture was scratched, and dented, and in one particularly egregious instance, my favorite antique lamp was reduced to a pile of glass shards. And as if that weren’t enough, the broker they used, Cobra Van Lines, managed to lose several boxes. Lost. Not misplaced. Gone. My attempts to contact their customer service resulted in completely unhelpful responses. To top it all off, the final bill was an unwelcome surprise—nearly double the original quote. No explanation was given. You’d think the unexpected complication would be their inability to perform even the most basic of moving tasks. In short, if you value your belongings, your sanity, and your wallet, steer clear of Amerisafe AND Cobra Van Lines. They both have redefined the concept of incompetence and provided a masterclass on how not to handle a moving job. Save yourself the headache and find a service that actually understands the meaning of professionalism!! And I know you will tell me to contact customer service to see what you can 'do for me' but we all know you won't do anything.

Formerly National Moving Services (to likely cover their bad reviews and complaints), this company is by far the absolute worst company me or my husband have ever had the misfortune of working with in every single way. I don't even know how to quantify just how awful of a company and the people that work for it are. They promised one price and then said they had to charge WAY more once they got there for the move even though we gave them correct information on how much we had to move. They showed up with wrong sized trucks and not enough people. We were promised our items the next day. We didn't actually get our items FOR WEEKS, well past their sneaky contracted date of delivery. I was stuck without furniture, clothes, literally anything with a baby and a toddler in tow for weeks and weeks. They broke every single tote we had, ruined furniture, and DROPPED AND RUINED OUR 15K toolbox. They offered a few hundred dollars to compensate over 20 grand worth of damage. Our food was contaminated by rats. The salesman Colin refused to answer my calls, knowing they are a scam of a business. Hiring this company was one of the worst decisions we have ever made. I know I'm missing so much. Our move has literally caused PTSD and my brain refuses to remember how terrible it was to work with them. Whatever you do, DO NOT UNDER ANY CIRCUMSTANCES HIRE THIS DUMPSTER FIRE OF A COMPANY. They will not do what they say they will do and lie over and over. I wish nothing but the worst for this scam of a company and the dirtbags that work there.

I am going on the record that this was the worst moving experience/delivery I have ever seen. And I spent over $5000 to have this horrible experience. This type of damage shows a lack of professionalism and needs to be addressed. I guess I should have known working with a broker who contracts any fly by night company (not the best by any means) was a terrible route to go. The pick up was a a mess. Crap left all over. The time for delivery was horrible. Almost 2 weeks! We found out that the belongings we put on a truck, taken to storage and then put on a truck for transport. We must have not read that there would be this type of chain of custody. This is just an accident waiting to happen and it did. The amount of damage is unbelievable. It is excessive. The box the TV was packed in by the movers arrived with a big hole and needless to say it was broken. Can you drivers not read English. Fragile !!! We had not idea the bouncing around your people would do to it/ lack of care. We had to buy a replacement. The computer has moisture in it and it will not boot. Likely it will need to be replaced., HOW the Hell did it get moisture in it? The box was not even wet upon approval. The Keurig coffee make was broken in pieces. We needed to buy a replacement. The sofas had a "solution" on them that was not there. They are now unusable. They were not the best but they we usable. The family cannot sit on those. It is disgusting and smeller awful. We had to replace. My grandsons bike - one of the wheels it bent. We will have to pay to repair that. Assuming it can be repaired and doesn't need to be replaced. The wall unit and end table and coffee table had new nicks in them. Other boxes were busted up. Other boxes have damp items in them. What the heck happened? This is totally unacceptable.

Used them for my move from PA to NC. They were to pack and move my storage unit and my old house. They only did the storage unit and they doubled the estimate and demanded payment that day for the additional costs. The move in date was to be 8/8 and even they got to the storage unit they moved it to 8/9.. now it's 8/9 and they cannot give me an update on when my delivery will be.. they just say up to 14 days. For my stuff and no idea where the truck is at all. 2 people were to call me back and no response from them. DO NOT USE, Amerisafe for your moving needs. They outsourced to iMovers and no one will give any answers. I understand the hurricane but that's only 1 day. But no one can give an idea when I'll have my belongings. Ican't stress enough to read the fine print. They will not explain anything to you, they lure you in with a great rate and then double it then demand cash payments for your goods