United National Moving servicesReviews of nwmoving.com

Thank the Good Lord that I don't plan to ever move again. And if I do, it won't be with AmeriSafe Moving Services. We packed our own and all was well with that. They moved just our home furnishings. Lots and lots of damage, scrapes, scratches and dents. Truly disappointing.

We were quoted a price for our move, moving day our price went up $1300.00 more then are quote, and they were demanding cash,

This is the worst moving experience I have ever had! I have moved 5 times, this was number 6. The quote was under by $6,000! The van driver state he only had 350 square feet for my move. We went up to 700 square feet and the price goes up an extra $6,000? I rented a 200 square foot storage space at my destination for part of my belongings. But, they got my entire shipment into the storage unit with 2/3 of the unit unused! That wasn’t the worst disappointment. Everything had been packed in brand new boxes and loaded into the first van. 90% of all the boxes unloaded were severely damaged, most crushed! I am afraid to go through my stuff to find out the extent of the damage to my items! I wish I could upload pictures to show the damage. Do Not Use Them!!! Use a reputable moving company like Bekins or North American!

February 17th we scheduled the move with 'AmeriSafe' and came to a binding estimate of $2,000- $965 paid as a deposit for this agreement. We were told a day before the move when the movers (Vanguard Lines) would arrive, February 22nd and a window of time. They kept calling and pushed it back. Eventually they got their at 7pm, where they insisted $1250 now and $1250 (totaling $3,000- $1,000 more than we agreed upon) despite sending a detailed inventory list to 'AmeriSafe' and coming to a BINDING total of $2,000. They told us they wouldn't move my things unless we agreed. As we were working against time constraints and unable to contact 'AmeriSafe' we obliged and signed this agreement under duress. I provided the moving blanket and tape, they had... nothing... (should have been my second red flag). We called AmeriSafe the next day and spoke to Kimberly Lalacci-. There was no immediate solution or hurriedness to solve the issue or provide decent customer service. 3 days later, the truck showed up. This was a completely different truck- white and not labeled (I have pictures of everything including these trucks). Once they arrive I told the guy I would pay once the job was over, he scream in my face and said 'absolutely not, you'll pay me now.' I responded with, 'I'll pay half now and half later' he responded with 'if you want your stuff moved, you'll pay everything now.' Keep in mind, this is after we were forced to sign a ~new~ agreement with this random moving company 'AmeriSafe' contracted out. We then asked if they were planning on moving things up to the apartment, which we made very clear to 'AmeriSafe' I wanted. He laughed and said no. I proceed to move my things up with my partner for 3 hours. In the end, every box was torn or destroyed and there was hundreds of $s of damages and missing clothing/ bags and important documents. I have pictures of all damages and inventory of missing items. Awful experience.

Contacted AmeriSafe on 8/24/24 for information on pricing for our out of state move. A representative named Alec spoke with us, we explained we are planning to move over 2,500 miles away, gave the sq footage for our home including number of bedrooms. At the time we hadn't started packing and didn't have a box count. He said it would be no problem and that he just needed rough numbers, and at a later date someone would contact us to schedule an appointment for a full estimate. He asked for a full payment upfront but we said we can only give a deposit. We paid $2,500 and let him know our move needs to be scheduled for 9/11. On 9/4 i called Alec to let him know, that no one's contacted me for a follow up appointment and we had way more stuff than in the quote he said it won't be an issue and to call customer service. On 9/11 no one showed up to move us, this is when we learned of the AmeriSafe scam. They con you into paying up front, make up a bogus estimate, then give it to mover. The mover shows up a day late, and low and behold you're estimate was wrong, you owe us more mover, but since we're a day late you're now in a bind as you have to be out of your house and have no time to get additional quotes. This is what happens to us. The actual mover (ASAP Movers) showed up end of day on 9/12. Asked for 10k when the original price was 8k, loaded up our stuff, said they need another truck and left. They came back the next day, the day the Buyer was taking possession of the house loaded up another truck and asked for another 14k. After we refused they drove off with our stuff and have been holding it hostage for 3 weeks. Save yourself the headache, don't do business with these scammers from Florida. They have hundreds of complaints.

AmeriSafe is a BROKER and has NO interest whatsoever in your actual move. After they give you an “estimate” and secure your deposit, your move is passed off to a local logistics company and you are not informed of ANY of the details like the name of the company that is going to show up at your door. After EVERY aspect of your move falls apart (moving date, delivery date, space alotted on the truck, etc.), and you are charged more than you could ever imagine for “extras”, AmeriSafe takes no responsibility for the whole stressful mess! They claim that they are only the “middle man” and that anything that happens between you and the movers has NOTHING to do with them!! Their customer service and support is appalling… actually non-existent!! So you are SOLD a move by AmeriSafe that they take NO RESPONSIBILITY for. I was originally quoted $2600 on the estimate and ended up paying over $6000 just to get my things back!! It was a nightmare from start to finish!!!

I had a horrible experience with the movers. Took 10 days to receive our items. No one explained this to us prior to picking up our item. I wish this platform could allow photos. When the boxes were unpacked there were many boxes damaged. They put heavy bins on top of wardrobe boxes and the wardrobe boxes were completely collapsed. Many broken items. A nob on an antique desk was broken off. They wrapped our peleton control panel and it looked like a child wrapped it. We have someone else’s chair. Extremely bad!

DO NOT USE. FRAUD RIP OFF EVERY THING PEOPLE SAID IS TRUE. THEY LIE. STILL MOVE WAS NOT COMPLETED. THEY WILL TRY TO STEAL YOUR. ANDREW NEVER ANSWERED THE PHONE WHEN THE MOVERS WERE HERE