United National Moving servicesReviews of nwmoving.com

This company is a complete scam. They will lie to you to convince you to pay a deposit telling you that you can cancel at anytime (when what they actually do is make you sign a contract that says you have three days to cancel). Shame on them. And then they try to bribe you with some of your own money that they stole from you to have you change your reviews. And they definitely post FAKE reviews allll over the internet. there's a whole Facebook group about these people. Unethical lying scam artists. No one who actually uses them gets their stuff on time, they all pay more and often don't get their items or they are totally destroyed. Do not hire them unless you want to lose your well earned money and deal with people who are completely unprofessional and at times cruel.

I have been soliciting bids from several companies for an upcoming move. In the process, I have realized that all the brokers and several of the carriers (the actual movers/trucks that accept broker bids) have mixed to bad reviews. You call one and they warn you about the others and vice versa. Andrew Williams at AmeriSafe called me many times, and I told him the things I was learning about the loopholes in contracts that let the movers screw you over last minute, such as charging you: 1) for weight even though you aren’t present to verify it (though you can ask to be present or at least get weight tickets… but tickets don’t matter much if they lie), 2) for taking extra space (either at pickup or “mid-move”… as if boxes get larger, including for space that is left empty on top of a short stack of boxes or above items that can’t be stacked, but apparently that’s illegal now I’m told) so MEASURE YOUR BOXES TO KNOW CUBIC FEET, 3) for changing inventory (but I’m told that only matters if it expands the cubic feet or is a bulky item that is hard to move like a piano or leaves the driver with an inaccurate list, so finalize 5 days’ prior — you can’t sneak in an extra box!), and 4) for added services including the driver deciding they can’t make it to your house without a shuttle ($1 more per cubic foot), or for not emptying plastic drawers (although several companies said the empty drawer rule applies to heavy furniture, not light plastic furniture), etc. I contacted several companies and moved forward in more detail with three, including AmeriSafe. Two were willing to write an addendum to the Bill of Lading (which the carrier must honor) to state that I would only be charged for additional cubic feet, not weight or change in inventory unless a change in inventory affected cubic feet or added a bulky item. They also connected me directly with their carrier to confirm accessibility at both my pickup and drop off addresses to ensure I would not be charged a shuttle fee, since streets are smaller in my area but I could do a workaround with enough notice. Andrew at AmeriSafe said he would do the same. He texted me, “I will put anything in your contract you want.” But then he sent me nothing despite me outlining these items. When I asked him again, including to work on it and get it to me so I could sign, he said, “Type it up and I will copy and paste it into the contract.” So, I wrote it up and emailed and texted it to him. Then he responded, “That is too much. I wish you the best” and dropped me cold. He didn’t honor his word. I think I dodged a bullet since I don’t want a broker that isn’t willing to put in writing the verbal and text-based promises he makes to protect a client from becoming one of the BBB or State Attorney General horror stories. Nor do I want one that is only responsive to get me to sign but otherwise ignores my request for an addendum for days and then dishonors his word before we even sign. He led me on and never followed through. Further, he said other things to try to get me to sign like how terrible the other companies were that I was considering and that his company has been around 27 years although BBB says 4. He also said they didn’t recently have any licensing change, which SafeShip pointed out to me, but FMCSA has a note that AmeriSafe did — downgraded from a carrier to just a broker. What AmeriSafe has going for them is a good carrier — Amex Moving. But you should skip the middleman and go directly to them and avoid the lies and false promises. You won’t get as good a starting price since brokers negotiate by sending multiple jobs to the carriers and you are only a job of 1, but you also won’t get the surprise inflation as long as you do your due diligence. (Another carrier worth considering is Perfectly Fast Moving; unfortunately Google shows mostly brokers in their results so you won’t see these names otherwise.)

Amerisafe is a joke. They showed up hours late to pick up the stuff, took 7.5 hours to load it on a truck, broke a LOT of stuff for which their insurance basically would give me nothing, changed the delivery date without notice and then dumped the stuff at my new place without even offering to reassemble anything they took apart when they picked it up.

This company is a front for fraud. They kept blackmailing me for more money which I gave them. I lost all my possessions except 5 pieces of furniture, all my household items, and all my clothing. I am seeking an attorney now to litigate this for me.. they don't even operate under their amerisafe name. They used a haul truck with two men who barely spoke english. Each time they came to my apt, they demanded more cash. On the 3rd trip they finally took some boxes. I had 20 boxes but they only delivered 6. Then they began demanding more money to deliver the items to my apt in Ohio. When I asked where my clothes were, he said I told them I didn't want them. Why would someone moving from SC to OH not want her clothes?. I am also missing my sweepers and 3 wall clocks.

Amerisafe is a company that will lie to you and tell you that your belongings will be delivered by a certain date, then you sign a contract that is many pages long. Unless you hire a lawyer to read the contract, you don’t realize that they will turn your belongings over to a company, of their choosing, that may never actually deliver them. When you call them to intervene and help you, they tell you they have no responsibility and you need to contact the mover directly. They are basically a company who takes your money and then washes their hands of you. Awful, do not ever use them.

DO NOT USE THIS COMPANY FOR YOUR MOVE. Amerisafe is a broker that contracts with other companies that then actually do your move. And, the company that picks up your things may not be the same company that delivers them to your new location. When you first talk to Amerisafe and get a quote, don't be fooled by what might sound like a reasonable price. When the movers come to pick up your things, they find reasons to increase the price. My cost almost doubled from $3200 to $6100. The customer service is poor from both Amerisafe and the companies they contract with to do the move. Amerisafe does not want to hear any concerns about what is not going right. I moved from FL to NY and it took a week after I had driven the entire way myself for the delivery truck to show up. And, when it did arrive, it was just the driver. He said that they were sending other men to help, but nobody ever came. So, the driver did the entire delivery himself and he was at my place for about 7-8 hours. He was difficult to communicate with due to a language barrier and would not remove any of the packing materials that he removed from the furniture after he brought it in. I had to get rid of his garbage myself. Also, he did not want to put together things that had been taken apart by the movers that picked up my things. Amerisafe advises customers to call them if anything goes wrong during the move. However, when I called to express my concerns and ask for assistance, they said they would call the movers and get back to me. Sometimes thay did not even call me back, and, when they did, they could not provide any resolution.This has been a real nightmare. If you want a good move, I deplore you not to use Amerisafe. You will be sorry if you do. I am writing this review because I don't want others to go through the terrible experience that I did.

Worst moving experience ever. This company gave so much false information. They underestimated our move by $9000 they are a third party mover so when the actual moving company shows up (and when the company shows up you cannot cancel) it was an additional $5000 to load our items. Then when they came to deliver our items it was an additional $4000. This move went from $17,000 to $26,000. It was like paying to get your stuff stolen and then held for ransom until you pay. This is the moving experience people warn you about and it just happened to us by hiring this company.

Liars, scammers, and cheaters. Run as fast and far away as you can. They don't honor their word. If you want a good move, this should be your last choice.