marc P.
I purchased a order of $3,000 and…
I purchased a order of $3,000 and needed to return three of the items which added up to approximately $300. I have contacted customer service and left messages at least 6 times, I have emailed several times also to find out how I can return the items and get refunded. Not one time has a person called back or emailed. Of course now the return days are up. I am contacting my credit card company to have the entire amount disputed. In today's world how hard is it to email the information...but now I look at the reviews and it seems this is a repetitive behavior.
Response from NVN MarineJun 20, 2024
The RMA will be issued with return instructions up to three (3) business days after a request is made. This is clearly stating in our return policy. We provided a return authorization RMA #9005449 - 9005450 Yes, it's repetitive behavior, we are providing return authorizations to whom requested and refunding after their return arrive our warehouses.


