Nuvio RecoveryReviews of nuviorecovery.com

Had to replace the Nuvio chiller because of an error on my part. In the delivery, the replacement chiller was damaged. Ossy helped make it a relatively easy experience! The chiller will arrive soon and my daughter will get back to her cold plunges to benefit her recovery. The only thing that would be helpful with Nuvio to make things easier is to actually be able to talk with an associate like Ossy, who was so helpful! Thanks!

Very happy with the customer service, the got back to me quickly with an update on my order and my package arrived the very next day. No issues and everything works great, thank you

Really happy for the fast resolve of my problem and I want to say thank you to Ossifor his help thank you for your response and I will be very happy when I receive my mask thanks

Nuvio Customer service went well once I was connected to Charlie. Prior to that I wasn’t sure about the process with the virtual assistant . Charlie followed up on my equipment issue, a broken pump. I took a picture for verification. The process took 2.5 weeks and the part just arrived. If all goes well I’ll be plunging tomorrow.

It does seem to help with my hamstring problem but only for a couple of hours

Firstly, the Customer Service is absolutely incredible. Timely, thorough, friendly and goes above and beyond. Onto product reviews. The cap isn't my favorite thing. It's too big even on the smallest option and slides all around. I have to be pretty stationary when I'm using it or it tends to slip all over the place. I know that results can take up to 6 months and I've only restarted the entire routine again on April 5th (it is now May 4th) after returning from a few weeks of vacation out of state. I haven't really noticed any results yet. As I said, I know there's a long way to go. I hope it will be worth it. Feeling a little discouraged with the whole 'a bit too big of a hat on the smallest setting' at the moment, but I'm dedicated and will follow up in about 5 more months. I also don't like how long it takes to charge. It's a good solid over half a day and it sometimes doesn't want to turn on ... like the buttons aren't hitting whatever inside the device the need to hit to activate. I sometime struggle with it for a little while just to get it to turn on. Not sure if the size and inconvenience of a long charging time and the stubborn on / off button will outweigh results yet so the jury is out. That's what I've got so far though. I'm using this 4 times a week for 20 minutes on the highest setting. Onward to the mask. It's an easy 10 minutes of your time, fits snugly and charges in a reasonable time. There is noticeably less sag around the sides of my mouth. That was my most major area of notice, and it went right to work on that - right away, it seems. As for skin tone evening out - I guess so. No super big changes yet. I was using this for a good, consistent while before my vacation break so there's that to consider. Overall, pleased with the mask and think it's doing what it's meant to do so far. My research shows about 14 consistent weeks of use, so I'll check back in a few months with more. I'm using this 4 times a week for 10 minutes on the highest setting. Now, the mat. The mat is pretty good. Results are as they are meant to be, I would say and I noticed them right after the first use. I got the bag where you can zip the two mats together and wouldn't have it any other way. 20 minutes, 4 times a week for a few more months. A few drawbacks include the fact that I am over 5'10" and my feet stick out of the bottom of it, sadly, and the cut out for the chest area is too low for what I want to have. Would love for it to go up to my chin and cover my neck, up to my ears. Alas. My skin is softer and stays more hydrated overall including body and face with these products. Some places on my skin have smoothed out and in regard to muscle recovery and wound healing there isn't anything better I've experienced (except for my sauna blanket in regard to recovery). On the wound healing. When I bruise it can take up to 3-4 weeks to disappear. Had a pretty gnarly one after vacation and in less than a week it was gone after a about 3 times in the mat. It was, for me, miraculous. Small cuts are barely there after a few sessions. I still rate them a 4 since I'm still on my journey and so far, its been mixed results and issues, but I'm giving it a full chance and will update again when I hit the timeline marks. I'm seeing progress despite a few hiccups and the customer service has been really good and worth mentioning. The price I think is really good and competitive with similar things out on the market right now as far as I can tell from what I was researching before I bought these and which share the same specifications. I hope this helps someone out there in making a decision. The mat and face mask are working for skin, muscle recovery and healing. I should also mention, my yoga sessions took a big leap in flexibility after I started using the mat immediately and sitting at my job in an office chair most of the day and then having been stiff when I would get up no longer exists. My joints and body feel more fluid and at ease.

I purchased a Nuvio red light mat over panels for ease of use and portability. Nuvio was one of the highest rated and more affordable product options, and I love it for recovery and reducing inflammation in my knees. My kids are competitive swimmers so the whole family uses our Nuvio mat. Unfortunately, after a few weeks of use, our power box broke. When I contacted Nuvio customer service, they responded promptly, helped diagnose the problem, and sent me a replacement power box. It's obviously not ideal to have something go wrong with a new product, but I was very impressed with the responsiveness and efficiency of Nuvio's customer service team. Highly recommended.

i have my chiller 6 months awesome product when working in have had to replace a pump and eventually the unit both after a littke back and forth with company . charlie has been awesome to work with most problems were my own fault or lack of understanding directions be patient is my advice they will gwt back to you ask for you to take a video and aend them to make sure problem isnt human error . we’re moving water constantly between a unit at cold temperatures and outside temp causing expansion and contraction stuff is gonna happen for 600 bucks product far exceeds expectations.