Nuvio RecoveryNuvio creates science-backed recovery and wellness products designed to support your overall health and wellbeing. Specializing in red light therapy devices and cold plunge chillers, Nuvio helps customers bring professional-grade recovery tools into their homes with affordable and easy-to-use solutions.
Nuvio Recovery (nuviorecovery.com) has 488 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Equipment & Associations · Panorama City, California
Excellent
Equipment & Associations · Seattle, Washington
Excellent
Equipment & Associations · Moscow, Idaho
Excellent
Equipment & Associations · Torrance, California
Excellent
Showing 251 reviews with 5 stars · Clear filters
Bradley
Love the product and when I reached out to support, they are very helpful and prompt in their reply. Ossy with support did an excellent job!
Response from Nuvio RecoveryMay 20, 2026
Hi there, Thank you so much for your kind feedback! We’re thrilled to hear you’re loving the product and that Ossy was able to assist you quickly and helpfully. We appreciate the support!
Jonathan T.
Charlie from customer service took great care of me on a warranty replacement. Very helpful and kind, and didn’t make me jump through any unnecessary hoops. Thanks for the excellent customer service Charlie and Nuvio Team!
JoAnna M.
Katrina stayed on my issue and kept in contact with my until my issue was completely resolved.
Cole P.
Easy to choose, great price, great product
Gurami O.
Recently my pump stopped working, I emailed service team. Charlie gave me a quick instructions where to look at and I fixed it.
Response from Nuvio RecoveryMay 20, 2026
This is so great to hear - We’re really glad Charlie could get that sorted quickly for you! Thank you for your support!
Lara
Very happy with my Nuvio red light mat!
Marilyn
I had a question and received an email response in a short time that was very helpful.
Cheryl
I purchased the red light therapy bag with a free face mask. I’ve been using the face mask for about a two weeks now and the bag for about a week and can see improvement in the skin on my face. I also have experienced some pain relief as I suffer with severe chronic widespread pain and have spinal stenosis and spine problems. I can be in terrible pain, lay 40-50 minutes in the bag and start feeling relief after I’ve been in there for a while. I’m looking forward to more benefits the longer I use it. Customer service has been great. My face mask shipped separately from my bag and it showed they had both delivered. They responded and told me the bag had sold out but would be shipping by the end of the next week and it actually shipped on that Tuesday and was here in 2 days. Loving the products so far!
Response from Nuvio RecoveryApr 30, 2026
This is incredible to read, Cheryl, and thank you so much for taking the time to share your experience - We're so glad it has been helping you. Also really appreciate the kind words about our support team, we’re always here to help and keep things moving as smoothly as possible!