Nuvio RecoveryNuvio creates science-backed recovery and wellness products designed to support your overall health and wellbeing. Specializing in red light therapy devices and cold plunge chillers, Nuvio helps customers bring professional-grade recovery tools into their homes with affordable and easy-to-use solutions.
Nuvio Recovery (nuviorecovery.com) has 488 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Equipment & Associations · Panorama City, California
Excellent
Equipment & Associations · Seattle, Washington
Excellent
Equipment & Associations · Moscow, Idaho
Excellent
Equipment & Associations · Torrance, California
Excellent
Showing 251 reviews with 5 stars · Clear filters
Andrea P.
Charlie was super helpful in resolving my issue. Great customer service!
Response from Nuvio RecoveryJul 16, 2026
Hi there, Thank you so much for your kind review! We're delighted to hear that Charlie was able to resolve your issue and provide the level of service you deserved. Thank you again for choosing Nuvio! Best, Nuvio
Seth W.
Probably the best customer service (and products) in my opinion!
Pavel P.
Hello, this is my review for Support Team and for Ossy, contact officer, who help me with delivery of your product. Red light blanket was not delivered, only mask. Your support team managed delivery, what I originally ordered and payed. It wasn't easy from beginning, But in final stage with support team and Ossy was goods delivered. Thank for understanding. Pavel
Nate W.
Charlie was super responsive and solved my probably quickly and efficiently. Thanks!
Quincy B.
Happy with my red light products I would order again. My partner loves them
Kendra J.
I love my chiller and use my cold plunge tub for 3 seasons out of the year (in the northeast). When I plugged my chiller back in a few weeks ago, I realized it was malfunctioning (water leaking from it). I contacted customer service and Ossy was incredibly responsive and helpful in remedying the situation. Can’t wait for my new chiller to arrive and get back in my tub!
Response from Nuvio RecoveryJun 4, 2026
Hi Kendra, Thank you for sharing your experience! We're sorry to hear you encountered an issue with your chiller, but we're delighted to hear that Ossy was able to provide responsive and helpful support throughout the process. It's great to hear how much you enjoy your cold plunge routine, and we appreciate your patience while we worked to resolve the issue. We hope your new chiller arrives soon and gets you back to enjoying your tub for many seasons to come!
jose O.
Ozzie actually paid attention to my concerns and kept me updated at all times. Even though communication was done via email, he was responsive and it makes a difference. I am thankful for the help he provided me with.
Debbie K.
I live in the middle of nowhere Ab Ca and it took forever to get here. It’s everything I hoped it would be 😀. The only problem for me was the size of the chair. Too small and short for pretty well any adult I know. I put in one of my chairs and wow!!! I love it!!!😻
Response from Nuvio RecoveryJun 4, 2026
Hi Debbie, Thank you so much for sharing your experience! We know shipping to remote locations can sometimes take a little longer, so we truly appreciate your patience. We're thrilled to hear that the product has lived up to your expectations and that you're loving it! We also appreciate your feedback about the chair size. It's great to hear that you were able to customize the setup with your own chair and make it work perfectly for you. Thank you again for your support, and we're delighted you're enjoying your experience with your Nuvio sauna!