Nuvio RecoveryReviews of nuviorecovery.com

A.R. responded quickly to my initial email. 5 lights quit working on my mat. After I sent a photo A.R. quickly addressed the problem and they are sending me a replacement mat! Customer service is impressive.

I've been using my Nuvio chiller for a couple of years, and it's been fantastic. And whenever I reach out to customer support with questions, etc., they have been incredibly responsive,, including my most recent exchange with Ossy in Customer Support. I highly recommend Nuvio

I have a red light therapy bag & use it daily. One of the controllers was making a noise & I contacted Nuvio, sent in a short video, & a new one is on its way. Granted my bag is still under warrenty. Great service & problem handled quickly.

I had a great experience with Nuvio's customer support team, especially Ossy. I reached out regarding an outstanding affiliate commission payment, and Ossy was professional, responsive, and genuinely helpful throughout the process. Ossy followed up with the team and helped get the issue resolved successfully. I'm happy to confirm that I received my payment. I truly appreciate Ossy's dedication and excellent customer service. Thank you, Ossy, and the Nuvio Team for your support!

The Nuvio Chiller is exactly what I’ve been needing for quite some time. I used to live in Japan while I was played baseball and I would get in the sauna daily then I’d back that up with getting in the cold plunge and I was in the best shape of my life so now I’m doing the same again daily and I’m feeling like a million bucks all over again. Thank you to Rehman for helping with support and keeping me in the loop.

I had a series of lights stop working and contacted Nuvio. They asked for a video which I provided. They also gave me a suggestion to try with the connectors, a video of the outcome, which was not successful. They then sent me a replacement top mat, I plugged it in and Viola. Works like brand new. Many thanks to Ossie & the Nuvio Team. Susan

I have been very impressed with customer service. My red light bag had a string of lights that went bad. I emailed them and with in 24 hours had a response and within 48 hours they had shipped the new replacement bag out. I have loved my Red light bag for OsteoArthritis it is like a craving it helps so much. Thank you for getting it out so fast.

I ordered the Nuvio red light therapy bag which came with the mask and hat. My order was stuck in the shop app meaning it wasn’t being shipped. I reached out to Nuvio Support and received a prompt reply from Ossy who was looking into the matter. Ossy was very responsive and we had several emails going back and forth and my issue was resolved and I received my package. I am very satisfied with the level of service and customer support I received from Ossy. Thank you. -Jason