Nuvio Recovery Reviews | Read Customer Reviews of nuviorecovery.com

Nuvio Recovery Reviews | Read Customer Reviews of nuviorecovery.com

Nuvio Recovery reviews

Showing 169 reviews with 1 star · Clear filters

Hazel J.
Sep 9, 2025
This should be labeled as a Chinese…
This should be labeled as a Chinese reseller product — because that’s all it is. Zero innovation, low durability, and high price tag.
Response from Nuvio RecoverySep 12, 2025
We take all customer feedback very seriously and strive to resolve any genuine issues. However, after a full review of our customer records, we found no purchase, support ticket, or account associated with your name or details. Our team have investigated this case and we believe this to be a malicious fake review. The information shared in this review is inaccurate and appears to be a part of an organized attack on our profile. Nuvio does not engage in these kinds of fraudulent business practices, and we expect the same from others in our industry. This review will therefore be reported. If you do have a legitimate experience you'd like to discuss, please reach out to us at [email protected] with verifiable details, we’d be happy to assist.
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Roberto M.
Sep 9, 2025
Leaks
Leaks, flimsy, and feels super cheap. Found it on Shopee a day later. Same tub, same valves, no branding. Not worth what they charge.
Response from Nuvio RecoverySep 12, 2025
We take all customer feedback very seriously and strive to resolve any genuine issues. However, after a full review of our customer records, we found no purchase, support ticket, or account associated with your name or details. Our team have investigated this case and we believe this to be a malicious fake review. The information shared in this review is inaccurate and appears to be a part of an organized attack on our profile. Nuvio does not engage in these kinds of fraudulent business practices, and we expect the same from others in our industry. This review will therefore be reported. If you do have a legitimate experience you'd like to discuss, please reach out to us at [email protected] with verifiable details, we’d be happy to assist.
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Bran G.
Sep 9, 2025
Really poor quality
Really poor quality. I looked it up and it’s literally the same product being sold on AliExpress for a quarter of the price. Total scam.
Response from Nuvio RecoverySep 12, 2025
We take all customer feedback very seriously and strive to resolve any genuine issues. However, after a full review of our customer records, we found no purchase, support ticket, or account associated with your name or details. Our team have investigated this case and we believe this to be a malicious fake review. The information shared in this review is inaccurate and appears to be a part of an organized attack on our profile. Nuvio does not engage in these kinds of fraudulent business practices, and we expect the same from others in our industry. This review will therefore be reported. If you do have a legitimate experience you'd like to discuss, please reach out to us at [email protected] with verifiable details, we’d be happy to assist.
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Dylan C.
Sep 8, 2025
Inflatable quality is terrible
Inflatable quality is terrible, and the cooling system barely works. Searched online and found the exact tub on Alibaba. Never again.
Response from Nuvio RecoverySep 12, 2025
We take all customer feedback very seriously and strive to resolve any genuine issues. However, after a full review of our customer records, we found no purchase, support ticket, or account associated with your name or details. Our team have investigated this case and we believe this to be a malicious fake review. The information shared in this review is inaccurate and appears to be a part of an organized attack on our profile. Nuvio does not engage in these kinds of fraudulent business practices, and we expect the same from others in our industry. This review will therefore be reported. If you do have a legitimate experience you'd like to discuss, please reach out to us at [email protected] with verifiable details, we’d be happy to assist.
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Ethan G.
Sep 8, 2025
Felt like a $60 toy
Felt like a $60 toy. Turns out that’s exactly what it is — the same unit on Shopee for way less. I was fooled by the marketing.
Response from Nuvio RecoverySep 12, 2025
We take all customer feedback very seriously and strive to resolve any genuine issues. However, after a full review of our customer records, we found no purchase, support ticket, or account associated with your name or details. Our team have investigated this case and we believe this to be a malicious fake review. The information shared in this review is inaccurate and appears to be a part of an organized attack on our profile. Nuvio does not engage in these kinds of fraudulent business practices, and we expect the same from others in our industry. This review will therefore be reported. If you do have a legitimate experience you'd like to discuss, please reach out to us at [email protected] with verifiable details, we’d be happy to assist.
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MPS Life S.
Sep 1, 2025
This product has never worked from the…
This product has never worked from the beginning. I requested a refund, but was told it could not be refunded because it was “used.” The reality is that we have never been able to use it at all. The sauna is the same way it does not work, and the company refuses to take responsibility. ⚠️ Please do not invest in these products. The company does not stand behind what they sell or support their customers when problems arise. They also refuse to send me my refund Celia Velazquez
Response from Nuvio RecoverySep 12, 2025
Hi Celia, Thank you for sharing your experience with us. We’re very sorry to hear how disappointing this has been, and we completely understand your frustration. All of our products are covered by a one-year guarantee and lifetime customer support, and we want to make sure this is resolved properly. Could you please share your order number with us so we can investigate your case and assist you directly? We’re committed to making sure every customer feels cared for, and we’ll do our best to support you. Nuvio
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Bryan T.
Aug 29, 2025
Not working, no customer service
My chiller arrived non functional and I have been emailing customer support for 5 days straight with no answer, do not buy from them
Response from Nuvio RecoverySep 19, 2025
Hi Bryan, I’m very sorry your chiller arrived not working and that you haven’t heard back from us. Please share your order number so we can look into this quickly and get you the support you need. We take situations like this seriously and want to make it right for you. Nuvio
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Kevin K.
Aug 25, 2025
Product doesnt work & customer service won't help
I purchased two products from Nuvio, one being the chiller and the other being the long recovery pod. After three months the chiller stopped working and the recovery pod had a leak from the beginning. The customer support team at Nuvio is responsive, but unwilling to help fix or replace any products. They string you along asking for videos and making you try different things, none of which actually help. Once I requested a refund or a product replacement they went completely dark on me. Stay away from this company.
Response from Nuvio RecoverySep 19, 2025
Hi Kevin, Thank you for letting us know about your experience. We’re very sorry to hear that both products have given you trouble and that our support hasn’t met your expectations. That’s not the level of service we want for our customers. We’d like to look into this for you right away. Could you please share your order number with us so we can review your case and provide the right solution? We truly value your trust and want to make sure you feel fully supported moving forward. Nuvio
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