Nutrisense Reviews | Read Customer Reviews of nutrisense.io

Nutrisense Reviews | Read Customer Reviews of nutrisense.io

Nutrisense reviews

864 approved reviews, newest moderated first

Megan
Dec 6, 2023
An expensive device that never arrived…
An expensive device that never arrived in the mail. They only offered for me to pay for another device. Big loss of money and it's your fault if the package gets lost. They use USPS btw...so expect little support from either end.
Response from NutrisenseDec 12, 2023
Hi Megan, I'm genuinely sorry for the inconvenience you've faced with the delivery of your device. 📦 Your frustration is completely understandable, and we take full responsibility for any inconvenience caused. To make things right, we've arranged for our team to help you with this request. We're committed to ensuring you receive what you paid for, hassle-free. Our team will be reaching out shortly to confirm the details and address any concerns you may have. Thank you for your patience and understanding. We're here to support you every step of the way. Best, Juan your Nutrisense Customer Support Team Lead
Report
Karen K.
Dec 6, 2023
Renee was great
Renee was great. I was having difficulty getting the hang of scanning, and she explicitly explained several ways to get my phone to scan.
Response from NutrisenseDec 12, 2023
Hi Karen, Kudos to Renee for helping you master the art of scanning! 🌟 We're here to make sure everything runs smoothly for you. If you ever need more guidance or have questions, don't hesitate to reach out. Thanks for sharing your experience! Cheers, Juan your Nutrisense Customer Support Team Lead
Report
Susan L.
Dec 6, 2023
Very helpful when you have questions
I contacted support when I needed to change my address while traveling. I was concerned about that but Chiemi was very helpful. thank you again!!
Response from NutrisenseDec 12, 2023
Hello Susan, I'm so glad our team could assist you with changing your address while traveling! ✨ Your peace of mind is important to us. If you have any more questions or need further assistance, feel free to let us know. Safe travels and thank you for being a part of the Nutrisense family! Warm regards, Juan your Nutrisense Customer Support Team Lead
Report
Jennifer R.
Dec 6, 2023
I had an issue with payment that was…
I had an issue with payment that was resolved in a really friendly and efficient manner.
Response from NutrisenseDec 12, 2023
Hi Jennifer, Fantastic to hear that we could resolve your payment issue efficiently! 🌟 We truly appreciate your patience and understanding. If you ever have more questions or need assistance, feel free to reach out. Your satisfaction is our priority! Cheers, Juan your Nutrisense Customer Support Team Lead
Report
Michael
Dec 6, 2023
Excellent customer service
Excellent customer service. Very responsive and helpful.
Response from NutrisenseDec 6, 2023
Hi Michael, Thank you for the kind words! 🌟 We're thrilled you had an excellent experience with our customer service. If you ever need more assistance or have questions, we're here for you. Here's to your continued success on your health journey with Nutrisense! Best, Juan your Nutrisense Customer Support Team Lead
Report
Rachel E.
Dec 5, 2023
Nutrisense is legit amazing
Nutrisense is legit amazing. I learned so much about my body in such s short time, and their customer service folks are incredible. I never waited more than a day to hear back from Support, and everyone was very professional and knowledgeable. Highly recommend!
Response from NutrisenseDec 6, 2023
Hi Rachel, We're thrilled you've had a fantastic experience and learned so much.🌟 If you ever have more discoveries or questions, we're just a message away. Thanks for the glowing recommendation, and here's to your continued health journey with Nutrisense! Best, Juan your Nutrisense Customer Support Team Lead
Report
Kenneth M.
Dec 5, 2023
Patch Kits
I ordered two patch kits. The app said a patch kit was $6.00. I was chared $12.95. I received one patch kit. I just don't understand how you spend $250.00 a month for sensors and the company can't include the protective patch cover. I am ready to find a different company. It is to much trouble to communicate with this company.
Response from NutrisenseDec 5, 2023
Hi Kenneth, I appreciate you bringing this to our attention, and I'm sorry for any confusion. Your experience matters, and I understand your concern about the patch kit pricing. I'd like to investigate this further for you and reach out to you regarding this ASAP. We'll ensure this gets sorted out promptly. Thank you for your patience, and we'll be in touch shortly. Best, Juan your Nutrisense Customer Support Team Lead
Report
Maria M.
Dec 5, 2023
Great customer service
Great customer service, place emphasis on customer satisfaction. Nutrisense is a fabulous program. Have learned alot from the coaching and other tools in the app.
Response from NutrisenseDec 5, 2023
Hi Maria, Thank you for the fabulous feedback! 🌟 We're delighted to hear about your positive experience and the value you're finding in our program. If you ever have more insights to share or questions, we're here for you. Keep rocking your health journey with Nutrisense! Best, Juan your Nutrisense Customer Support Team Lead
Report