NutrisenseReviews of nutrisense.io

Response from NutrisenseJan 10, 2023

We're glad to hear that you found the CGM and nutritionist service to be beneficial in managing your blood sugar! Thank you for your support and for taking the time to share your positive experience with us. We will continue to be available for you in case you need any assistance in the future.

Response from NutrisenseDec 27, 2022

Hey David! So happy to hear from you, and we sincerely thank you for taking the time to write this review! We are happy to hear that the nutritionist was of great help not only for the baseline understanding of numbers, but that they also helped motivate you as well. You were great to work with and we surely hope to welcome you back in the future, we will be more than happy to be part of your health journey again! Best, Mariano at Nutrisense

Response from NutrisenseDec 27, 2022

Hey Jan! Thanks a lot for sharing your feedback with us and for taking the time to try out Nutrisense. We are glad to hear that you found the service to be valuable and that you had a positive experience. We are definitely going to be expanding our service offering soon, and we hope that as CGMs become more popular, their prices goes down as well and we pass along those savings to you, our member! Thank you again for your kind words and for giving us the opportunity to help you on your health journey! We hope to have the opportunity to serve you again in the future. Mariano at Nutrisense

Response from NutrisenseDec 29, 2022

Thank you for taking the time to share with us your feedback regarding the onboarding process. At Nutrisense, we take the safety and security of our customers very seriously, which is why we have implemented an identity verification process for all of our prescription orders. This process is required by law to ensure that we are only providing prescription medication to individuals who have been properly diagnosed and have a valid prescription from a licensed healthcare provider. You can read more about this in our article Why do I Need to Upload My ID? We understand that the identity verification process can be frustrating, but it is an important step in ensuring that our members receive the proper treatment and that we are complying with all relevant laws and regulations. I did reach out your way directly to connect on your concerns and would be happy to get all your information removed since you were not eligible for the program, additionally I will be sharing your experience with our internal feedback channel to improve how we communicate eligibility from the beginning. I look forward to connecting soon. Best, Mariano at Nutrisense

Response from NutrisenseDec 22, 2022

Hey David! Thank you for taking the time to leave a review on Trustpilot and for sharing your experience with our app and sensor. We are thrilled to hear that you are finding the app easy to use and that the sensor is painless (this is usually a concern people have before trying out the product so we love that you pointed it out!) Thank you again for your kind words and we hope to continue to be a valuable resource for you in your health journey!

Response from NutrisenseDec 22, 2022

Hey Perri! Thank you for sharing your experience with Nutrisense! We are delighted to hear that you have had such a positive experience and have learned practical ways that will hopefully continue to be of great help in your health journey. We're also thrilled to hear that your dietitian's service was top notch! Thank you for your support and we hope to continue to be a valuable resource for you in the future.

Response from NutrisenseDec 6, 2022

Hi Annelise, Veronica here, Manager of Customer Support with Nutrisense. I had a chance to read your correspondence with our team and reached out via email to connect on your concerns. Looking forward to hearing from you. Kind regards, Veronica

Response from NutrisenseDec 6, 2022

Hi Marisa, Veronica here, Manager of Customer Support. Thank you for taking the time to leave us a review. I am so glad to hear the first two weeks were great. I am so sorry though that you had the experience you did with your additional sensors. Would you be able to reach out directly to [email protected] and share that you would like to speak with me? I would love to get on a call to chat through your feedback in more detail and to see if I can help turn your experience around with us. Looking forward to connecting. Best, Veronica