NutraBioReviews of nutrabio.com

4.71,126 reviews
Personal Care
564 Lincoln Boulevard, Middlesex, New Jersey

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NutraBio

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About NutraBio

At NutraBio Labs Inc. our mission is to maximize the quality of your life by providing nutrition products based on the latest science and health research and manufactured to the highest level of pharmaceutical standards.Since 1996, NutraBio has manufactured the highest quality supplements and sold directly to consumers just like you. All NutraBio supplements are manufactured by us in the United States and meet or exceed FDA 21 CFR Part 111 CGMP Regulations. We use only the purest and highest quality ingredients hand-picked by our expert chemists from around the world. NutraBio supplements are manufactured under the strictest GMP standards producing the highest quality and purest supplements available. Our raw ingredients undergo state-of-the-art analysis to ensure zero tolerance for impurities. We ship our products direct to you which guarantees the freshness.

NutraBio (nutrabio.com) has 1,126 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: nutrabio.com
Website: nutrabio.com
Category: Personal Care
Location: Middlesex, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 6% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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About NutraBio

NutraBio (nutrabio.com) has 1,126 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: nutrabio.com
Website: nutrabio.com
Category: Personal Care
Location: Middlesex, New Jersey
Listed on Five Star Index: 2026

Richard

May 24, 2015

Credit card charge posted eventhough order hadn't shipped

I've shopped with Nutrabio several times before and have never had any issues.During my last shopping experience I was notified a few days after placing my order that an item was on back-order. However, my credit card was charged (charge posted) for the entire order (#665574). It's already been 2 weeks since I placed the order and it has yet to ship. I've emailed NutraBio customer service and have not heard back. I shop online frequently and this is an unacceptable practice (posting charge before order is shipped). If I don't hear back from NutraBio soon I'll have to resort to reversing the charges to my credit card.

Response from NutraBioMay 27, 2015

Hello Richard, thank you for contacting NutraBio and leaving your feedback! I apologize that your shopping experience was not so great. I certainly understand your frustration. All orders are charged at the time of order even if something is on backorder. I was able to review your order and I do see that the Panax Ginseng Extract is on backorder. This item has been on backorder for about two week as we are waiting for the raw materials to arrive to us. There was a shortage with some of the raw materials which is what caused the item to be on backorder. The backorder notice that you received via email instructs our customers to give us a call to let us know if you would like the available items shipped ahead and once the backordered item is back in stock we would then ship that to you at no additional cost to you. I was also able to review your email that you sent in to Customer Care and a Customer Service did respond. Again, I apologize for any inconvenience this may have caused you. We are working very hard to get the backordered item back in stock. All of your available items have been shipped to you overnight and once the backordered item is available that will ship overnight to you as well. I have also added a 10% discount to your order as well. To redeem the 10% on your next order give our Customer Service team a call at 888-688-7224 and any Customer Service rep will be able to assist you. There are notes in your account that will instruct the rep as to be what needs to be done. Richard, thank you again for leaving your feedback. I hope that this incident will not deter you from shopping with us again in the near future! We appreciate your feedback and loyalty with NutraBio.