Pedro P.
Pathetic customer service
Pathetic customer service, completely incompetent people. I will never purchase an item from them again.

At NutraBio Labs Inc. our mission is to maximize the quality of your life by providing nutrition products based on the latest science and health research and manufactured to the highest level of pharmaceutical standards.Since 1996, NutraBio has manufactured the highest quality supplements and sold directly to consumers just like you. All NutraBio supplements are manufactured by us in the United States and meet or exceed FDA 21 CFR Part 111 CGMP Regulations. We use only the purest and highest quality ingredients hand-picked by our expert chemists from around the world. NutraBio supplements are manufactured under the strictest GMP standards producing the highest quality and purest supplements available. Our raw ingredients undergo state-of-the-art analysis to ensure zero tolerance for impurities. We ship our products direct to you which guarantees the freshness.
NutraBio (nutrabio.com) has 1,126 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Pedro P.
Pathetic customer service, completely incompetent people. I will never purchase an item from them again.
bouk
THIS PRODUCT IS DARK BROWN. IT IS SUPPOSED TO BE WHITE. ALSO ITS NO PHARMACUTICAL GRADE AND DR. DAVID SINCLAIR ALONG WITH OTHER CREDIBLE HEALTH PROFESSIONALS ALL SAYSANY RESVERATROL POWDER THAT IS BROWN OR DARK BROWN IS USELESS. WHAT A WASTE OF MONEY
Zander H.
I am so frustrated with this company. They claim to be the cleanest protein, yet contain artificial sweeteners like sucralose and Acesulfame. Acesulfame is a carcinogen known to cause cancer, depression, and other issues as well as throw off the balance of enzymes in your stomach, Greatly dissatisfied with this purchase.
Response from NutraBioJul 20, 2023
NutraBio offers many types of protein powders to meet the needs of its customers. For those who prefer all-natural ingredients like yourself, we offer a all-natural grass fed whey protein isolate as well as a all-natural plant protein. Both are sweetened with stevia and have absolutely no artificial sweeteners, colors or flavors. These do not contain any fillers and have been 3rd-party lab tested to verify label claim. Lab tests are available to view by lot number at CheckMySupps.com. We're sorry you chose are standard protein that does contain sucralose, if you would like to try our all-natural protein I would be happy to send you a free sample.
Cheryl M.
Awful customer service. Order product on Jun 2, it was charged to my card. on June 3rd I was alerted of the backorder. I called customer service and left a message to cancel my order on June 6 and requested a callback or email confirmation. SILENCE. Then on June 15 another email apologizing for the backorder and offering 10% off my NEXT purchase. No option in the email to cancel my order. Customer service took 81/2 minutes to answer and I was the next customer in line the entire time while on hold. Is it so hard to give customers a way to cancel online especially when you've already taken their money and have no product to ship?? I'll not order from them again.
Aja F.
I placed an order as a new customer and that same night which was a day before labor day I realized I ordered the wrong thing so I reached out to them on facebook as well as email right after. The manager Anthony gave me a really dry there's nothing we can do response the next day and said the order has already shipped. I never even got an email saying it shipped. No matter how good a product is , good customer service goes a long way. Won't recommend this company to anyone.
xxx X.
Its most unfair to mail suppliments without an expiry date. I purchased th chondroitin sulfate in powder form which is a very expensive suppliment. It has only the manufacter date. No expiry date. I will be returning the supplinent.
Kathy McNamara M.
clumps, does not dissolve. not fresh. mailed me numerous products manufactures date of 2014 very dissatisfied. company relying on manuf dates and their verbal assurance of 3 year shelf life, instead of doing the testing required to stamp true expiration date on products.
Angelica M.
They sent me expired protein shake I had to throw it away🙅🏼
Response from NutraBioApr 12, 2016
Hello Angelica, Thank you for reaching out and leaving your feedback. Here at NutraBio we want to ensure that each customer has an excellent shopping experience. I wasn't able to review your order as there was no order number provided. I am sure you're probably looking at the manufacture date and not the expiration date on the bottom of the container. Our protein is manufactured every two weeks and one thing we stand by is the freshness of all of our products. I would like to speak with you further about your product and get to the bottom of this. Please call me at 888-688-7224 and ask for the Customer Service Manger. I will be waiting to speak with you and I apologize for any inconvenience this may have caused you. Regards, NutraBio Customer Service Manager