Patient
Such a more easily way to continue my…
Such a more easily way to continue my birth control.
Response from NurxAug 5, 2024
Hi! Thanks for sharing your experience; you made our day!

Get prescriptions and home screening tests delivered right to your door. Often free with insurance, or pay by cash. Place an order in a few simple steps.
Nurx (nurx.com) has 1,783 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Patient
Such a more easily way to continue my birth control.
Response from NurxAug 5, 2024
Hi! Thanks for sharing your experience; you made our day!
SJ
It is so easy to get my refills delivered to my home. Thank you!!
Response from NurxAug 2, 2024
Hi! Thanks for sharing your experience; you made our day!
Ashlyn E.
I have been getting automatic refills for my prescription for almost a year now. This months auto-refill for some reason didn't get billed through my insurance so it automatically charged and refilled my prescription an extra $110 dollars. When I asked why my insurance didn't get billed, they said i somehow toggled off the "bill my insurance" icon. WHAT ICON?? I've looked all over the website, asked them multiple times via chat where this toggle is but they don't give me an answer. Then they tried to say I just added my new insurance so it wasn't in the system.. but I can see the date I added my insurance and it shows last November. Anyways, they said it's too late to refund as the order has been already placed. Well this will be my last order through nurx!
Response from NurxAug 1, 2024
Hi! We appreciate you taking the time to provide feedback on your experience. We sincerely apologize for any inconvenience you've faced, and we're here to help sort things out. Can you send us a message in the app or through email at [email protected]?
Anne Beatriz Nicole P.
0 stars. It’s a scam. They’ll send you and charge you even though you reschedule or postpone your subscription. It’s hard to cancel your or delay so they’ll keep on charging your account. Beware!
Response from NurxJul 31, 2024
Hi! We appreciate your feedback. To better understand your concerns and work towards a resolution, please contact us through the app or via email at [email protected]
Donna
Easy to use web site and they kept me informed every step of the way
Response from NurxJul 31, 2024
Hi! We’re thrilled to hear you’re enjoying our service and were able to help you get the care you needed!
Deepa
Trying to refill my birth control prescription took so long it was faster to book my own gynecologist appointment. Questions would go unanswered for days and often had incomplete answers. They only provide canned responses for refund requests. If the wait times are long they should be transparent before people pay money for a supposedly fast and easy service. Would only use if I had no other option.
Response from NurxJul 31, 2024
Hi! We appreciate you taking the time to provide feedback on your experience. We sincerely apologize for any inconvenience you've faced, and we're here to help sort things out. Can you send us a message in the app or through email at [email protected]?
Liz
I am on multiple medications, including one that would interact with birth control. I felt like I was given the attention to detail my situation required, to give me the right solution in a convenient way that I could feel safe about. I’ve never used an online health service like Nurx, but the communication with my provider made me feel secure about proceeding with the new medication.
Response from NurxJul 30, 2024
Hi! Thanks for sharing your experience; you made our day!
Dr. M. J. M.
I appreciate the ease and quickness of this service. In less than the time it takes to schedule a dermatologist appointment, I had my prescription delivered to my door. Very pleased so far.
Response from NurxJul 29, 2024
Hi! Thanks for taking the time to share feedback! We strive to put our patients first so if there is anything we can do to be better, we’re here for you!