NurxGet prescriptions and home screening tests delivered right to your door. Often free with insurance, or pay by cash. Place an order in a few simple steps.
Nurx (nurx.com) has 1,783 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing1,783 approved reviews, newest moderated first
Nancy
Just the ease of everything…no appointments, fast shipping, and great value on my prescription!!
Response from NurxNov 29, 2023
Hello Nancy, Thanks for sharing your experience; you made our day! We strive to keep our patients first, so if there is anything we can do to be better, please let us know. You can message us in the app or email us at [email protected]. Take care! - Nurx Quality Assurance
Abigail
The medication came in on time and I have had no problems at all.
Response from NurxNov 29, 2023
Hello, Thanks for sharing your experience; you made our day! We strive to keep our patients first, so if there is anything we can do to be better, please let us know. You can message us in the app or email us at [email protected]. Take care! - Nurx Quality Assurance
Ludmila
The pills are right in time and those doesn't make me feel anything bad !!
Response from NurxNov 29, 2023
Hello, Thanks for sharing your experience; you made our day! We strive to keep our patients first, so if there is anything we can do to be better, please let us know. You can message us in the app or email us at [email protected]. Take care! - Nurx Quality Assurance
Brenda G.
They want you to go to your in person or telehealth provider, even if you're waiting for their appointment and need help right away.
Response from NurxNov 11, 2023
Hello Brenda, Thanks for taking the time to share your experience. We’re sorry we did not meet your expectations and we would love the opportunity to make things right. Please send us a message in the app or email us at [email protected]. Your feedback will help make us better. Take care! - Nurx Quality Assurance
Phil D.
ello, I went through the website and apparently selected the wrong treatment plan. The doctor looked it over and informed me I had to submit a new request for a different treatment plan and pay an additional fee but she offered to refund me for me wrong treatment selection. I responded twice to the doctor asking would my order be refunded first. Never received a response. Called in and spoke to someone and she didn’t really help just repeated what I already knew. My issue is why do I have to pay an additional fee? It was obviously a human error which is to be expected being im not a health care specialist. The fact that I have to submit a new request and pay more money is a red flag to me. Sounds like a scam. Sounds fishy. If I went to see a derm and booked the appointment for melasma the doctor would tell me it’s actually hyperpigmentation and treat me accordingly. They wouldn’t take my money not help me then tell me to come back pay more then get help. If I picked the wrong treatment I’m sure there’s a way in the computer to just correct it. Your process makes it harder than need be which makes me think it’s a scam and way to make a quick dollar and then claim no refunds.
Response from NurxNov 11, 2023
Hello Phil, Thanks for taking the time to share your experience. We’re sorry we did not meet your expectations and we would love the opportunity to make things right. Please send us a message in the app or email us at [email protected]. Your feedback will help make us better. Take care! - Nurx Quality Assurance
Dani E.
This used to be a valid service, but now it’s a scam. They added suggested drugs, that I asked questions about and found were clinically inappropriate and they charged me three consultation fees for items the site auto suggested that are contraindicated. What a racket!
Response from NurxNov 8, 2023
Hello Dani, Thanks for taking the time to share your experience. We’re sorry we did not meet your expectations and we would love the opportunity to make things right. Please send us a message in the app or email us at [email protected]. Your feedback will help make us better. Take care! - Nurx Quality Assurance
Stacy
easy to use quick responses and products worked.
Response from NurxNov 8, 2023
Hello Stacy, Thanks for sharing your experience; you made our day! We strive to keep our patients first, so if there is anything we can do to be better, please let us know. You can message us in the app or email us at [email protected]. Take care! - Nurx Quality Assurance
VT
I have a complicated love-hate relationship with Nurx, but I've been utilizing their services for several years now. Pros: love how accessible several kinds of prescription-based necessities are, not only just for me, but for everyone in general Cons: there are constant new fees yearly (which I understand!) but the service and messaging has gotten slower and worse. For example, it took me three weeks to explain that I wanted my prescription transferred, but the four different agents helping me couldn't understand or only helped me partway before tossing me to the next agent. That's super frustrating considering that I was running really low on medication. I would really hope that the new fees are to pay for more agents considering the influx of customers they have been receiving, but sometimes it feels like the biggest ordeal to get an updated prescription - which makes me question what kind of struggle do I want? This struggle or getting a prescription from a nearby in-person doctor?
Response from NurxNov 8, 2023
Hello, Thanks for taking the time to offer us feedback! We strive to put our patients first so if there is anything we can do to be better, please let us know. Take care! - Nurx Quality Assurance
