NurxReviews of nurx.com

I really appreciate that Nurx is available for those of us who greatly prefer telehealth. It has been such a wonderful thing. All said and done, I received my medication and everything worked out, but there definitely were issues. I don't want to be too critical because I am grateful for the service, but I do want to be honest and impartial. Communication through the chat function is deeply frustrating at times. Every additional message you receive from Nurx staff adds another 1-2 days to the processing time of getting your request fulfilled. This is especially frustrating when there are miscommunications or when the Nurx staff misunderstood your message. For example, I submitted a request through the chat function as advised to change my medication from one to another. On the first day of my request, I let Nurx know very plainly that I would be self-paying and not using insurance. They let me know that the manufacturer of this medication offers a coupon, which they kindly added to my order. After confirmation, speaking with a doctor, and being told everything was good to go, my order was showing that it was cancelled. I sent a message, and then the day after that, I received another message saying the request was cancelled because my insurance failed. I do not have insurance on the account at all, and let them know specifically (once again) that I would not be using insurance for this order. They sent a message back telling me to add my insurance to my account to allow the order to go through. I reiterated for the fourth or fifth time that I will be self-paying and utilizing the coupon recommended to me by Nurx staff, and sent screenshots of the previous conversations (within the exact same chat) that highlighted this. This whole miscommunication added multiple days to the processing time, causing me to get my medication later than expected. Nurx is a great service with not-so-great communication. It can be very bothersome to have to reiterate, spell things out, and restate everything you've said before to multiple people due to misunderstandings and miscommunication. The fact that it takes typically 1-2 full days between these messages adds to the frustration. You're left waiting and wondering if the miscommunication will be resolved or if it'll continue to add days to your processing time. Overall, I will continue to use Nurx. The service they provide is invaluable. But I do wish communication was faster, easier, more streamlined, and less stressful.

They take insurance and provide top-quality meds. I don't think anyone beats them.

Great experience overall

Very helpful, quick response times and fast shipping

Response time was wonderful. Knowledgeable staff

Nurx is so easy to work with, to give you a background, I'm a man who suddenly had weird things happening as I'm aging. My face started dropping on my left side and my neck looked like a bulldog. I tried all the things that is supposed to help your skin tighten up, all the expensive and not so expensive mens skin care,then I found Nurx. I started using Tretinoin and it wasn't overnight, but, it started to make my face and neck firmer. If you need a shipment earlier than 90 days or if you need to move up the milligram dosage, they made it super easy. If you are a man and as man, too embarrassed to go see your Dr. for the same situation as mine. Try Nurx

The product works!

Me encantó su atención y como estudiaron mi caso para enviar la medicina correcta