NurpReviews of nurp.com

Jordan has been our account manager for a couple years now. He has done a great job overall. He is very prompt in responding to my inquiries. Jordan also listens to concerns and takes his time to respond with pertinent details. He has been very helpful and we have enjoyed working with him. Thanks

Super responsive customer support. Patient with newbies!

Jordan and staff great to work with. Professional honest company trying there best to offer the best product to return the highest returns on investment.

Great, forward thinking company. Always innovating to increase returns while lowering risk. Jordan Hughes is my RM. Great guy, prompt, reasonable and knowledgable when I have questions or requests.

I have been with NURP for several months and, unfortunately, my experience has been disappointing. The biggest issue is performance. Despite the marketing around sophisticated algorithms and automated trading, my accounts have remained negative since inception. Month after month, the algorithms seem to give back gains and often end up closing the month at a loss. More concerning is that the floating P/L is frequently in a significant negative position, making it difficult to have confidence in the strategy. I remained patient and gave the algorithms plenty of time to work through different market conditions. I understood there would be drawdowns, but I expected to see some consistency or evidence that the strategies could recover losses over time. Instead, the losses have continued to accumulate, and my confidence in the platform has steadily declined. To be fair, the support team has generally been responsive and willing to help. Customer service is probably the strongest aspect of the company, and the relationship managers do their best to answer questions and provide updates. However, good customer service cannot make up for poor account performance. I have also experienced concerns similar to those raised by other reviewers, including: Account drawdowns that last much longer than expected. Performance that falls short of expectations. Technical and connectivity issues at times. High costs and fees relative to the results achieved. Difficulty justifying continued participation when accounts remain negative for extended periods. While some reviewers praise the support team, Trustpilot feedback also notes concerns about account performance decreases, market drawdowns, communication issues, and technical disruptions. At this point, I cannot recommend NURP based on my personal experience. The team appears to care about clients, but the primary reason for joining is to achieve positive investment performance. Unfortunately, that has not been my experience, and the algorithms have not delivered the results I was hoping for.

I had an excellent Onboarding experience with Omar Vega at NURP.com. Omar was professional, patient, and genuinely committed to helping me understand the platform and its investment strategies. He explained each step clearly, answered all my questions with confidence, and made the entire process smooth and welcoming. His knowledge and customer-focused approach gave me confidence in moving forward. I truly appreciate his support and highly recommend working with him.

I had to ask for next steps. What Brokerage co to use. How to set up acct... will acct be managed by someone other then me? you take my payment and cant on board for 5 days? opening broker acct takes a week... I have vision disability so navigation on new programs take time for me. Omar is great but process gets an F

Had a great first experience at NURP with the onboarding, Alex made it quick, easy and gave me the info I needed.