NurpReviews of nurp.com

Response from NurpAug 24, 2026

Hi Jim! We appreciate the honest feedback. That initial friction is definitely not the standard we strive to deliver, but please know we are fully here for you to make sure everything gets running smoothly. Issues like this are rare for Chrome, which usually works seamlessly on our platform. Our team will be sure to take a targeted look at your account environment to clear up any bottleneck. Be sure to reach out if you need us. Your Relationship Manager will address any timing questions and review setup parameters during your next touchpoint. Welcome to the Nurp Community! Best. --Your Nurp Team

Response from NurpJul 22, 2026

Hello Jack, Thank you for sharing your feedback. We are glad to hear that your onboarding experience was positive. but are sorry to hear that you felt unsupported afterward. That is certainly not the level of member support we aim to deliver. We want to make sure you have everything you need to feel confident moving forward. Whether you need technical assistance, help navigating your software settings, or further guidance on your account, our support team is fully available to assist you. Please reach out to us directly at [email protected] or through your member portal. We would love the opportunity to connect you with a team member who can guide you through any questions you currently have and ensure you have continuous support. Best regards, The NURP Team

Response from NurpApr 24, 2025

We appreciate you taking the time to share your feedback. We understand your concerns about the platform's performance in volatile markets and the changes to our algorithms. We are committed to providing our users with the best possible trading experience and are constantly working to improve our platform and services. We value your input and will take it into consideration as we continue to develop our platform.

Response from NurpApr 24, 2025

We appreciate you taking the time to share your experience with our platform. We understand your frustration with the potential for significant drawdowns in algorithmic trading, and we acknowledge that this risk is not always adequately emphasized. We strive to provide comprehensive training materials, but we recognize that the real-world experience of a drawdown event can be challenging to fully prepare for. We value your feedback and will consider how we can improve our communication regarding the potential risks involved in algorithmic trading. We encourage you to reach out to our support team if you have any further questions or concerns.

Response from NurpJan 20, 2025

Thank you for taking the time to share your feedback with Nurp. We're confident in our staff and their ability to address any questions or concerns you may have. Should you have any questions or want to learn more about Nurp, we encourage you to contact us at [email protected].

Response from NurpJan 20, 2025

Thank you for taking the time to share your feedback with Nurp. We're confident in our staff and their ability to address any questions or concerns you may have. Should you have any questions or want to learn more about Nurp, we encourage you to contact us.

Response from NurpDec 18, 2024

This review is clearly fake and misleading. Our company does not, under any circumstances, have access to or control over members’ accounts, funds, or their ability to deposit/withdraw money from their respective broker accounts. We operate transparently and ethically, providing algorithmic trading software/tools while leaving all financial account management entirely in the hands of our members and their brokers. Additionally, this review appears to promote another company, which is a direct violation of Trustpilot’s terms of service. Unfortunately, enforcement of these rules remains inconsistent. We encourage readers to verify the authenticity of reviews and reach out to us directly with any questions. Transparency and integrity are at the core of our operations.

Response from NurpSep 23, 2024

Thank you for your comment. Nurp is always happy to hear from its users so that it can continue to improve. In your particular instance, we did want to note that Nurp’s software allows users to set and adjust their own “stop loss” settings to help guard against unexpected market events and investment losses. Nurp also thoroughly explains these tools in its educational training videos and requires that all users watch these videos before using Nurp’s software, so users better understand how to align the tools with their investment decisions.