John
I had to ask for next steps
I had to ask for next steps. What Brokerage co to use. How to set up acct... will acct be managed by someone other then me? you take my payment and cant on board for 5 days? opening broker acct takes a week... I have vision disability so navigation on new programs take time for me. Omar is great but process gets an F
Response from NurpAug 6, 2026
Hi John, Thank you for sharing your feedback and giving us the opportunity to address it. We are glad to hear that Omar has been a positive part of your journey. We'll be sure to pass along your kind words to him. We truly value your candid insights regarding the onboarding process. While setup involves several moving parts, we recognize that we fell short in ensuring you felt fully guided throughout, something we take very seriously. We appreciate your patience and are committed to ensuring the rest of your experience reflects the high standard you expect. Please don't hesitate to reach out to us directly at [email protected]; we are here to support you every step of the way. Best, --Your Nurp Team




