Nithya R.
What's going on??
I chose Numeral as our tax service provider for their easy to use platform and friendly and helpful customer service that wasn't too sales-y. Recently, they have been harder and harder to get ahold of, and inquiries and problems are just dropped. For example, I asked to stop filing in one state, they said they cancelled it, and then it was never cancelled and keeps filing. We were trying to set up EU taxes with them, but it's been over a month of trying to onboard and being left dry, even though we already signed the contract with them. The software also seems glitchier and more incomplete. Very frustrating confusing!