Clifton F.
Garbage company
Garbage company. Advertised a number as "get it in two hours" only to email two hours later asking for "verification" of my billing address and telling me it'll now be up to ten days. Glad unpaid a premium for the "get it now" lie They probably shouldn't have collected billing information without getting all the information they'd need. I'll be charging back any charge Numberbarn attempts to debit. Shady company and should be avoided.
Response from NumberBarnAug 27, 2019
Hi Clifton! Thanks for sharing your feedback about how long it took for your new number to process. You're right, we do have a security verification process in place that will reach out to any new number purchases for additional information. We strive to provide the most accurate time frame for a new number order as possible, but we are occasionally unable narrow it down to the exact date, due to the database or other factors. I do see that you reached out to our customer support and we worked with you to iron this out within 1-2 hours, including a full refund. This doesn't take away from the fact that you had to wait longer for your number, but we're always happy to help you and be as transparent as possible about the situation. I'll also follow up with you via email to touch base.