Raymond
Order medication which didn’t provide…
Order medication which didn’t provide any results? Email customer service and never got any response
Response from Nu ImageOct 12, 2026
Raymond, we appreciate you telling us. If a medication isn't doing what you hoped, your prescribing provider needs to hear about it through a message in the portal so they can review the plan. If an email to support ever seems to go unanswered, a phone call is usually the quickest way to get attention. Call 888-520-3438 or email [email protected] and we'll take it from there.