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5 starts
Excellent customer service

Nu Image is a telehealth company founded in 2004 in New Jersey by Andreas Dettlaff. In 2008 we moved to Tampa and went fully online — we are not a store or a brick-and-mortar clinic.Through our digital health platform we connect patients with licensed providers for online consultations and prescriptions across weight loss, hormone care, sexual health, and general wellness. Care is delivered with privacy and convenience: virtual visits, continuous support, and discreet shipping from licensed pharmacies. Serving patients in all 50 states. LegitScript certified since 09/15/2021.Visit nuimage.com to get started.
Nu Image (nuimagemedical.com) has 934 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Pharmacy & Medicine · Lehigh Acres, Florida
Excellent

Pharmacy & Medicine · Clearwater, Florida
Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
Excellent

Pharmacy & Medicine · Orlando, Florida
Excellent
934 approved reviews, newest moderated first
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Excellent customer service
JkimR
Really didn’t receive the support promised to reach my goal. Ended up wasting $250. When i asked for assistance it seemed like all of the answers were scripted to find a loophole in what you were doing so that the company could say “That’s why it’s not working”. I knew this was not my fault as I have tried other products and got awesome results for less money on the same diet. I really wish companies would stop taking advantage of people for profit.
Response from Nu ImageOct 12, 2026
Thank you for the review. When a plan isn't working as expected, questions about diet and routine are a normal part of how a provider evaluates what's going on, and they're meant to help, not to deflect. Every patient responds differently, and comparing results across products and companies is rarely apples to apples. If you'd like to continue that conversation with a provider, we can help at [email protected] or 888-520-3438.
Jeffrey
Very good service, easy to order and easy to refill.
Delores
I love New Image Medical. When I stay on the product and diet, it works great!!
Linda
Excellent customer service. Product delivered quickly. Support offered for this was perfect.
Kristine
Thank you so much for your assistance and care!
Tammylee
They were prompt and helpful with answering questions.
Brenda B.
Great service and Trusted.