Darren V.
This is second time ordering
This is second time ordering. Did not receive my previous order or a phone consult.
Response from Nu ImageOct 12, 2026
Darren, thank you for ordering with us a second time. Depending on the state, a phone consultation isn't always required, so when a provider approves a plan from the intake alone, the prescription moves straight to the pharmacy without a call. If an earlier order never showed up, our team can look up its tracking history and help get to the bottom of it. Please get in touch at [email protected] or 888-520-3438 so we can check.